Coordinator of Customer Experience Training|
3 weeks ago
Full-Time
OpenRoad Toyota Port Moody
Service
Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.
OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. Opportunity to work with a variety of OEM BRANDS including; Amazing Incentives including but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
Internal and external, training & development opportunities for skill development and growth
Comprehensive extended health and dental plan tailored around Associate wellness
Conduct follow-ups with service customers shortly after their service or repair, along with determining and documenting the quality of their visit.
Report all and any customer complaints to Service Manager.
Attend meetings and training as required.
Must follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
Some knowledge of automotive equipment parts and accessories.
~ Good computer skills and ability to maintain records using a computerized appointment system.
~ We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
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