Membership Sales Director

4 weeks ago


Vancouver BC, Canada YWCA Metro Vancouver Full time

Regular Full Time (35 hours). Must be available to work on weekends, opening and closing shifts.
The Membership Sales Coordinator provides leadership to the Member Services team while providing excellent member care and leadership, in addition to these specific duties and responsibilities. Membership Sales and Retention
General member care – maintaining service standards
New member acquisition and sales
Corporate Membership Liaison– attain new and manage existing groups
Facility tours, info calls and sending out communication when necessary
Participate in external HF marketing events
Member Services
Shift Supervision of casual Member Services staff
Assist in planning member team training
Facility Services and Operations
Ensure efficient facility operations on weekends providing a management presence
Provide for safety of building occupants in the event of disaster, fire or medical emergencies
Regular day time walks around the facility
Participation with Sales Strategy Team – attending team meetings
Membership Software Management
Must have current Standard First Aid Level 1 and CPR Level C Certificate
2 years previous customer service and sales experience.
Digital Marketing Skills – use of InDesign, Illustrator, Photoshop is an asset
Experience with emergency building evacuation
The YWCA Metro Vancouver’s COVID-19 vaccination policy is currently suspended and as a result, vaccination from COVID-19 is not required at this time. However, should circumstances change and the YWCA deem it necessary to reintroduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.
Extended medical and dental benefits
Flexible working arrangements for applicable positions
Employee Family Assistance Program, a confidential and voluntary support service for employees and their eligible family members
55 per hour
A workplace that prioritizes employee health, safety and wellbeing, including many learning and growth opportunities such as our staff mentorship program and three equity committees who help to support our goals towards achieving meaningful equity and inclusion.



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