Housing & Health Services Team Assistant

3 weeks ago


Vancouver BC, Canada BC Housing Full time

HOUSING & HEALTH SERVICES TEAM ASSISTANT:
($Reporting to the Administration Supervisor, the Housing & Health Services Team Assistant provides direct customer service to Housing Registry applicants, outside agencies and tenants applying or receiving programs delivered by the Housing and Health Services department. He/She/They monitors vacancies in the region, creates and maintains shortlists, produces reports, reconciles budgets, maintains and updates the intranet site and performs other program and general administrative responsibilities.
High school diploma plus completion of a number of post-secondary courses in business or program administration or other relevant field.
Sound experience in program and contract administration.
Or an equivalent combination of education, training, and experience acceptable to the employer.
Excellent interpersonal and relationship building skills, with good conflict resolution skills and the ability to exercise tact, diplomacy and good judgement when dealing with a broad range of housing providers, partners and customers, including individuals of diverse education, cultural and socio-economic backgrounds.
Ability to learn and understand the organization’s rules, practices and processes of program, project and office administration.
Ability to work under direction of several people, plan, organize and prioritize work and meet deadlines, while responding to numerous diverse and shifting challenges without compromising the quality of the work.
Ability to coordinate longer-term assignments and projects involving extensive consultation with staff and external groups.
Proficient in the use of database administration and Microsoft Office Suite.



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