Quality Engineer Lead

3 weeks ago


Toronto ON, Canada EQ Bank | Equitable Bank Full time

Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.Ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.
The Lead Quality Engineer is a key member of the team responsible for supporting the planning, design, and execution of software testing activities within Equitable Bank. Reporting to the Manager of Quality Engineering, the QE Lead will work collaboratively within the IT department and with other business units to ensure product quality and end-to-end testing with TEMENOS integration including API, middleware and microservices. The QE Lead will work closely with T24 team and support testing phases including test case authoring, maintenance, and execution of functional, integration and regression test suites and the development of test data as well as work to establish testing standards over a period for the newly created team. The QE Lead will also be responsible for the comprehensive analysis and reporting of defects, supporting root cause investigation, tracking and resolution.
Assess business requirements for Digital Banking enhancements or Product Launches under a technical and functional lens and provide relevant feedback
Interact with internal stakeholders by reviewing technical and integration requirement documents as well as functional/technical specification documents
Define comprehensive and structured test strategy and test plans for all initiatives
Design detailed test cases based on the requirements and test plan
Develop test tools and test scripts to automate the testing
Configure and maintain automated test suites within CI/CD pipelines, ensuring they execute efficiently and consistently
Lead and mentor quality team and provide timely and meaningful feedback
Work with the QE Manager in the planning, estimation, prioritization, and monitoring, of the testing activities ensuring all deliverables are met as agreed
Prepare testing progress statuses on a timely basis and communicate to the appropriate audience
Timely escalation of quality related issues to the QE manager
Participate in the continuous improvement of test documentation, processes, and test tools
Follow prescribed change control procedures, making sure all changes are properly documented, approved, and communicated
Lead configuration and set up of testing environments in coordination with vendors and IT
Lead testing artifacts reviews with the project team
Support UAT activities with business units as required
Deliver training, guidance, and support to QA team
Minimum of 8 years’ experience in Software Quality Assurance with proven experience leading large testing effort initiatives preferable in the financial services industry
Minimum of 5 years' experience with UI & API Automation
UI and API Automation framework such as Selenium Webdriver and BDD –Cucumber and Postman/JavaScript
Mobile Automation framework such as Appium
Understanding of Java, JavaScript and the ability to write code from scratch
Engineering practices such as DevOps tools and process (Azure DevOps), Source code and version management (GIT), service virtualization (Parasoft/Smartbear/Wiremock), API Log analysis and monitoring tools (Kibana/Splunk)
Experience writing SQL statements and database testing skills
Experience working on Integration testing and Releases
University Degree in Computer Science, Engineering or related technical degree or equivalent experience is required
Strong understanding of software QA methodologies, tools and processes is required
Experience supporting load and performance, functional security and automated functional testing is required
Previous experience testing one or more of the following are required: online & mobile channels, middleware applications and core banking systems
Thorough understanding of SDLC and its best practices for both Waterfall (phased testing) and Agile models (in-sprint testing)
Good understanding of Scrum/Agile software development process
Experience working with Test Data management tools such as Delphix/CA TDM
Previous experience working with Lending Origination and Core Banking Systems such as Temenos, PortfolioPlus and Cyberquery
What we offer [For full-time permanent roles]
#Medical, dental, vision, life, and disability benefits
#Generous vacation policy and personal days
#Virtual events to connect with your fellow colleagues
#A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.
Equitable Bank is deeply committed to inclusion.


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