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E-Commerce Customer Service Représentative
3 weeks ago
Job Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international brands. We are committed to providing exceptional customer service and personalized fashion advice for every woman seeking style.Job Description:Manage customer interactions across various channels such as phone calls, online chat, and emails.Assist customers with their inquiries, including providing tracking numbers, creating and providing return labels within specified deadlines.Process merchandise returns, assessing their eligibility for refund or credit note, and reintegrating items into the website inventory.Handle the reception, opening, and storage of supplier stock while maintaining accurate inventory on the Shopify platform.Required Qualifications:Proficiency in French and English (bilingualism required).Excellent computer skills.Ability to write quickly and effectively in both languages.Aptitude for handling delicate situations and addressing customer complaints with empathy.Disqualifying Criteria:Prior experience in the E-commerce sector.Previous experience in customer service.Familiarity with using the Shopify platform.Intermediate to advanced skills in Microsoft Excel.Punctuality and organizational skills.If you are passionate about customer service and want to be part of a dynamic team, send us your CV today for immediate consideration.—----------------------------------------------------------------------------------------------------------------------------Titre du poste: Service Client E-CommerceLocalisation: montréalType d'emploi: Temps plein, en personneÉchelle Salariale: 25$/hHoraire: 40h/Semaine, Lundi au Vendredi de 10h a 18hÀ propos de la Boutique de notre client: Fondée en 1975, la Boutique de notre client est une destination mode au cœur de Montréal, offrant une sélection exclusive de marques canadiennes et internationales. Nous sommes déterminés à fournir un service client exceptionnel et des conseils mode personnalisés pour chaque femme à la recherche de style.Description du poste:Gérer les interactions clients sur divers canaux tels que les appels, le clavardage en ligne et les courriels.Assister les clients dans leurs requêtes, notamment en leur fournissant des numéros de suivi, en créant et en fournissant des bordereaux de retours dans les délais impartis.Effectuer le traitement des retours de marchandise, en évaluant leur éligibilité pour remboursement ou note de crédit, et en réintégrant les articles dans l'inventaire du site web.Assurer la réception, l'ouverture et le rangement du stock des fournisseurs tout en maintenant un inventaire précis sur la plateforme Shopify.Qualifications requises:Maîtrise du français et de l'anglais (bilinguisme requis).Excellentes compétences en informatique.Capacité à rédiger rapidement et efficacement des courriels dans les deux langues.Aptitude à gérer les situations délicates et à traiter les plaintes des clients avec empathie.Critères rédhibitoires:Expérience préalable dans le secteur du Commerce en ligne (E-commerce).Expérience antérieure dans le domaine du service à la clientèle.Familiarité avec l'utilisation de la plateforme Shopify.Compétences intermédiaires à avancées en Microsoft Excel.Ponctualité et sens de l'organisation.Si vous êtes passionné par le service client et que vous souhaitez faire partie d'une équipe dynamique, envoyez-nous votre CV dès aujourd'hui pour considération immédiate.
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, QC, Canada TalentStay Full time €25 - €40Job Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international...
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E-Commerce Customer Service Représentative
2 weeks ago
Montréal, QC, Canada TalentStay Full timeJob Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international...
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, QC, Canada TalentStay Full time €25 - €40Job Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international...
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, QC, Canada TalentStay Full time €25 - €40Job Title: E-Commerce Customer Service Location: Montreal Employment Type: Full-time, in-person Salary Range: $25/hour Hours: 40 hours per week, Monday to Friday from 10 am to 6 pm About Our Client's Boutique: Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and...
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, QC, Canada TalentStay Full time €25 - €40Job Title: E-Commerce Customer Service Location: Montreal Employment Type: Full-time, in-person Salary Range: $25/hour Hours: 40 hours per week, Monday to Friday from 10 am to 6 pm About Our Client's Boutique: Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and...
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, Canada TalentStay Full timeJob Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international...
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E-Commerce Customer Service Représentative
3 weeks ago
Montréal, Canada TalentStay Full timeJob Title: E-Commerce Customer ServiceLocation: MontrealEmployment Type: Full-time, in-personSalary Range: $25/hourHours: 40 hours per week, Monday to Friday from 10 am to 6 pmAbout Our Client's Boutique:Founded in 1975, our client's boutique is a fashion destination in the heart of Montreal, offering an exclusive selection of Canadian and international...
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E-Commerce Customer Service Représentative
3 weeks ago
montréal, Canada TalentStay Full timeJob Title: E-Commerce Customer Service Location: Montreal Employment Type: Full-time, in-person Salary Range: $25/hour Hours: 40 hours per week, Monday to Friday from 10 am to 6 pm About Our Client's Boutique: Founded in 1975, our client's boutique is a fashion destination in the heart of Mont
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E-commerce Customer Service
4 weeks ago
Montréal, Canada Lamour Hosiery Full time**About Us** - Family-owned and operated since 1953, Lamour Inc. has earned its reputation as the “Best in Class” choice for socks, performance wear, hosiery and intimates. In fact, we are among the top 5 global players in base layer active wear, the #1 global seamless manufacturer, & one of Canada’s leading sock manufacturers. As a one-stop shop, we...
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E-commerce Coordinator
3 weeks ago
Montréal, Canada JAM Industries Ltd. Full timeE-Commerce Coordinator - Customer Service Coordinator | Coordonnatrice du commerce électronique - Coordonnatrice du service à la clientèle **Job Title**: E-Commerce Coordinator - Customer Service Coordinator **Division**: Erikson Consumer **Location**: Baie-D’Urfe, QC **Schedule**: Monday to Friday 8:30AM-5:30PM Exertis | JAM, Making the world sound...
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E-commerce Coordinator
4 weeks ago
Montréal, Canada JAM Industries Ltd. Full time**Job Title**: E-Commerce Coordinator - Customer Service Coordinator **Division**: Erikson Consumer **Location**: Baie-D’Urfe, QC **Schedule**: Monday to Friday 8:30AM-5:30PM Exertis | JAM, Making the world sound better, one brand at a time! Do these words sound like music to your ears? Since 1972, Exertis| JAM has grown to be one of the largest...
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E-commerce Customer Support Service
3 weeks ago
Montréal, Canada GUARANTEED PARTS Full timeE-COMMERCE Business looking to hire; - Identify and address customer needs with a goal of complete satisfaction - Provide expert answers to questions about products, pricing, and availability. - Follow company communications guidelines and procedures under mínimal supervision - Recommend improvements to processes for improved company efficiency - Build...
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Montréal, Canada Fabricville Full timeFabricville is currently seeking a full-time professional in the field of customer service. The primary responsibilities of this role include contributing to the success and profitability of our e-commerce store while working alongside a team of dedicated associates. **Experience and skills required**: - Ability to multitask and adapt to a dynamic...
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Microsoft E-commerce Specialist
4 weeks ago
Montréal, QC, Canada Ubisoft Full timeAs the Application Specialist are part of the Ecommerce LiveOps team, you'll provide technical and functional support for the applications within the E-commerce ecosystem. You monitor the health of the applications the team supports, while taking all the necessary actions to resolve issues in a timely manner and with a sense of urgency. Provide first and...
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Montréal, QC, Canada EightSix Network Inc Full timeDaubois Products Inc. / Les Produits Daubois Inc. Représentant(e) Service à la clientèle division industrielle (Customer Service Representative - Industrial division) Représentant(e) Service à la clientèle division industrielle (Customer Service Representative - Industrial division)"Vous recherchez un nouveau défi et désirez propulser votre...
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Microsoft E-commerce Specialist
1 month ago
Montréal, QC, Canada Ubisoft Entertainment Full timeUbisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to...
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Commerce
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Montréal, QC, Canada ROBIC Full timeFondé en 1892, ROBIC est un cabinet de renommée internationale regroupant des professionnels aux compétences variées incluant des avocats, des scientifiques et des ingénieurs spécialisés en propriété intellectuelle et en droit des affaires. Nous sommes à la recherche d’un(e) parajuriste pour se joindre à notre équipe dynamique du secteur des...
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Application Specialist E-commerce
1 month ago
Montréal, QC, Canada Ubisoft Entertainment Full timeUbisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to...
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E-commerce Coordinator
3 weeks ago
Montréal, Canada Boutique La Vie En Rose Full timeJoin a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...
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Manager, E-commerce
6 days ago
Montréal, Canada Penningtons Full time**Company Description** Who we are**: At Reitmans (Canada) Limited (RCL), every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create...