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Client Concierge-Atlantic Canada

5 months ago

Ottawa ON, Canada The Aurum Group Full time

The Aurum group is looking for a Dental Client Concierge to join our exciting team in Atlantic Canada. We are committed to delivering exceptional service in every interaction, every day. The ideal candidate will have excellent customer service skills and great professional phone manner. This position is an opportunity for someone who is driven and enjoys customer contact and is based out of Atlantic Canada.

We are a full-service dental company, with dental facilities across Canada and U.S. We offer a competitive salary package, benefits, paid vacation, pension plan and an exciting career in the dental industry.

Performance Requirements & Expectations:
  • Cold calling
  • Work closely with our marketing, social media, and lab support teams
  • Providing exceptional customer service to existing customers
  • Contacting customers regarding promotional specials and education events.
  • Updating and maintaining customer database
  • Upselling promotions and products
  • Introducing new innovative systems and products to the customers
Skills & Qualifications:
  • Excellent oral communication skills and phone manners
  • Dental background would be a definite asset
  • Previous customer service experience would be a must
  • English and French bilingual would be ideal
  • Must be based in Atlantic Canada**
Why Should You Apply?
  • Work-Life-Balance
  • Team environment, which provides opportunity to collaborate with your colleges.
  • Loyalty in all relationships, both internal and external to the company. Committed to a long-term career path and sustained professional growth within the company
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