Research Fellow Full-time
2 weeks ago
VRC Investigations is currently expanding our Call Center Research Assistants Unit within our HOSPITAL CANVASS.Veracity Research Co. COM, serves the insurance industry as a leading national service provider in researching and locating information request from clients. We currently have career opportunities for experienced, self-determined, and highly motivated individuals that would like to join our team of professionals in our efforts to deter and combat insurance fraud.
VRC is seeking qualified call center research assistants with nationwide call center experience. The primary responsibility of this position is to assist in the day-to-day insurance fraud defense investigations and operational needs for multi-state regions. As a key member of the VRC team, the research assistant will make outbound calls to medical facilities to validate worker’s compensation claims. The call center research assistant will complete tasks with other team members under management supervision. All team members must have good phone etiquette, excellent computer skills, be able to multi-task, and problem solve. This position is a full-time, non-exempt, position located in our corporate office in Denton, TX. Outbound calls to different medical facilities, pharmacies and other related locations to determine medical history
Set up files for processing by facilities located within a provided geographical range
Nationwide collections experience (1 year or more required)
Meet individual and team performance standards while maintaining good attendance and dependability
Must be proficient in Microsoft Office applications to include Microsoft Outlook, Excel, Word, and PowerPoint
Must pass a drug test and pre-employment testing
VRC offers medical, dental, vison, disability benefits, as well as paid vacation, and a 401K/Profit Sharing retirement plan.
VRC employees are paid on a bi-weekly basis at an hourly wage of $15.For more information and to apply online, please visit our web site located at
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