Global Supplier Quality Manager

3 weeks ago

Mississauga ON, Canada High Liner Foods Full time
Essential Duties and responsibilities

Key Responsibilities (This list is not intended to be all-inclusive and other duties may be assigned):

Designated backup: Supplier Quality Senior Specialist
Lead the execution of a risk based raw material supplier partner qualification and monitoring program.
Assure the completion of food safety and quality risk assessments and audits of raw material suppliers for qualification of new and management of existing suppliers.
Conduct on-going supplier capability assessments to verify supplier's performance.
Provide directions to suppliers to drive continuous improvement on quality systems based on findings and observations from audit reports, consumer complaints, non-conformances and market data.
Assure the effectiveness of the corrective and preventative action process within the framework of HLF Supplier Expectations Manual.
Track and follow-up on non-conformance issues with respective suppliers for corrective actions, prevention plans and continuous improvement.
Successfully engage with cross-functional teams such as Product Development and Procurement, towards selection and management of suppliers.
Improve upon document requirements and continuously review relevancy and compliance of expectations.
Requests/Reviews supplier's documentation (ex: process flows, specifications). Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs.
Validates specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications.
Support the implementation and maintenance of an electronic portal solution for the electronic and efficient capturing and management of supplier compliance records.
Leads and manages the implementation of vendor inspection.
Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process.
Establish and maintain strong relationships and partnerships with supply partners.
Assures compliance of global supply partners and their products with all local, state and federal regulations in the US and Canada.
Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers.
Ensures the hiring, training and onboarding of new quality technicians.
Establishes, updates and maintains inspection procedures and records.
Manages the execution of the daily inspection and analysis process coordinating team in order to support the priorities of the business.
Identify and secure any non-conforming raw materials. Manage the hold and disposition process for quarantined material ensuring timely closure and resolution.
Partners with procurement on non-conforming material, supports and coordinates investigations as required with suppliers.
Support the inspection and verification of co-manufactured/co-packed product as outlined.
Leads the implementation and maintenance of good laboratory practices.

Continue Improvement

Monitor and report on supplier KPIs.
Ensure all consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved. Ensure the management of a strong supplier corrective action program.
Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.).

Leadership:

Ability to lead Quality team to provide exceptional service to internal and external stakeholders, upholding High Liner’s quality and food safety standards.
Coach, develop, and mentor team members to achieve personal growth and success while making meaningful contributions to the success of the Quality team and High Liner Foods.
Manages performance expectations including daily accountabilities, annual goals and annual performance reviews.
Develops new training programs to support the ongoing development of team members.
Ensures the allocation and retention of department headcount; seamlessly manages vacation times and gaps in coverage.

Qualifications

All qualifications must comply with state/provincial human rights legislation.

Qualifications include:

Bachelor’s Degree (Food Science or technical degree preferred but not required).
5-7 years of experience working in a quality/food safety role within food industry.
HACCP/GFSI/PCQI/FSVP/ Auditing experience.
Strong interpersonal skills as this position is the face of High Liner Foods to our supplier partners.
Ability to work independently and in a team environment.
Ability to manage and resolve conflict in a positive way.
Good organizational and record keeping skills.
Strong analytical problem-solving skills, results driven.
Passionate, self-starter with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality.
Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs.

What's in it for you?

Join High Liner Foods for a career where you shape your path, backed by great benefits, flexible work, and a culture of diversity, innovation, and sustainability. Immerse yourself in opportunities to make a real impact and grow with us in our mission to nourish lives. Start your adventure where endless possibilities to thrive together await.

Competitive Salary
Heath, dental & vision coverage
Pay for performance incentives
Employee & Family assistance programs
Wellness Programs
Retirement Planning
Supplemental Parental Leaves
Disability Support
Family friendly Flex policies & Summer hours
Volunteer hours
Learning and mentorship opportunities
Safety focused work environment

#HLSJ %70596465% %%management%%

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