Clinical Manager, Mental Health Services

3 weeks ago


Canada Everything Full time

We’re hiring a Clinical Manager who can coach, mentor and supervise therapists at Shift Collab. Successful candidates will report to the Chief Clinical Officer and work directly with managers from all departments to ideate, create, innovate, and solve issues at the organizational level while also supporting our growing clinical team, helping them achieve best practices in their work with clients. This position will interest you if you have a clinical background and experience in business management in the mental health sector.Successful candidates will have a demonstrated knowledge of and interest in innovative and evidence-based practices, clinical supervision and programming, and a keen mind for business strategy execution using data to support and champion therapist effectiveness and success. You possess a desire to create and execute new and innovative programming, policies, and procedures to support our mission of helping Canadians build the lives they want, one session at a time. What you’ll doProvide monthly small group and 1:1 supervision to therapists to optimize their caseload, provide professional development across the therapy team, and identify and solve growth opportunities across the clinical team.Solve clinician and client challenges and concerns in a way that complements the mission of the companyDemonstrate proficiency in examining operational challenges and eagerness to quickly and effectively work to solve these challenges while embracing change and flexibility in doing soActively provide insight and execute programming to achieve goals to support therapist and operational successDevelop and facilitate clinician training programs and additional clinical programming such as training for new therapists, client success metricsAssess relevant data, performance metrics, and weekly KPIs to inform growth opportunities and solve operational and clinical gaps within the therapy programManage a budget and ensure the short-term and long-term success of the clinical programAudit clinical record keeping, update standards and ensure compliance with regulatory standards while ensuring risk management practices are adhered toWork collaboratively with the Chief Clinical Officer and other clinical managers to improve practices and processes to work towards raising standards to improve the client experienceProactively manage and foster an engaged therapy team while looking for opportunities for ongoing improvement, provide direct and supportive feedback and performance management to Shift clinicians, and coach them on growth and success in their caseload Develop and maintain effective relationships with therapists and participate in activities that contribute to the effective function of the therapy team and the organization as a wholeFacilitate excellent, bidirectional communication with therapists, management, and leadership Manage, own, and effectively execute therapist recruitment with our People Operations Manager Original jobs :
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