Senior Benefits Administrator

4 weeks ago


Canada OutsourceHR Full time

Job Title: Senior Benefits and Customer Care Specialist-Group Insurance Canadian Market (TPA) Department: Our client is a leading provider of comprehensive insurance solutions, dedicated to serving the diverse needs of clients across Canada. Our client prides themselves on delivering exceptional customer service and innovative benefits packages to their clients.

Our client is seeking a highly skilled and experienced Senior Benefits and Customer Care Specialist to join their team, specializing in group insurance for the Canadian market. Benefits and Client Administration and Daily Operational Tasks:
Oversee the implementation and ongoing administration of group insurance plans for clients.
Data entry and ensure accurate and timely processing of benefit enrollment forms, plan member changes, and terminations.
Liaise with sales, account managers, support team, and insurance carriers.
Maintain customer records by updating account information on the TPA system when required.
Provide administrative support to Plan Administrators and internal stakeholders.
Develop and maintain strong relationships with key client contacts, including HR professionals, benefits administrators, and executive stakeholders.
Assist with complex issues and inquiries, including but not limited to complex claims matters, authorizations, denials, appeals, and other issues, etc.
Claims Management and Resolution:
Facilitate the claims process for clients, including initial claim submissions, adjudication, and resolution.
Investigate and resolve escalated claims issues in a timely and professional manner.
Identify opportunities for process improvements to streamline claims administration and enhance efficiency.

Implementation and Renewals:
Act as project coordinator for new business implementations as well as existing business when changes occur.
Coordinate and perform all activities related to implementations.
Conduct the annual renewal process which includes data gathering, analysis, and renewal report delivery to account managers.


Bachelor’s degree in Business Administration, Human Resources, or a related field.
Minimum of 5 years of experience in group insurance benefits administration, with a focus on the Canadian market.
In-depth knowledge of group insurance products, including health, dental, vision, disability, and life insurance.
Strong understanding of Canadian regulatory requirements governing employee benefits.
Proficiency in Microsoft Office Suite and experience with benefits administration software preferred.



  • Canada OutsourceHR Full time

    Job Title: Senior Benefits and Customer Care Specialist-Group Insurance Canadian Market (TPA) Department: Third-Party Administrator Division Reports to: VP, TPA Services Company Overview Our client is a leading provider of comprehensive insurance solutions, dedicated to serving the diverse needs of clients across Canada. Our client prides themselves...

  • Senior Benefits

    10 hours ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist.Location: Remote | Must be based in East Canada. - Travel to client 1-2 per year.Authorization: No Sponsorship Offered - Must be Citizen.The RoleYou will bring your technical expertise and join a Total Rewards team...

  • Senior Benefits

    5 hours ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist.Location: Remote | Must be based in East Canada. - Travel to client 1-2 per year.Authorization: No Sponsorship Offered - Must be Citizen.The RoleYou will bring your technical expertise and join a Total Rewards team...

  • Senior Benefits

    1 week ago


    Canada, CA Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist.Location: Remote | Must be based in East Canada. - Travel to client 1-2 per year.Authorization: No Sponsorship Offered - Must be Citizen.The RoleYou will bring your technical expertise and join a Total Rewards team...

  • Senior Benefits

    2 weeks ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist.Location: Remote | Must be based in East Canada. - Travel to client 1-2 per year.Authorization: No Sponsorship Offered - Must be Citizen.The RoleYou will bring your technical expertise and join a Total Rewards team...

  • Senior Benefits

    2 weeks ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist. Location : Remote | Must be based in East Canada. - Travel to client 1-2 per year. Authorization : No Sponsorship Offered - Must be Citizen. The Role You will bring your technical expertise and join a Total...

  • Senior Benefits

    2 weeks ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist. Location : Remote | Must be based in East Canada. - Travel to client 1-2 per year. Authorization : No Sponsorship Offered - Must be Citizen. The Role You will bring your technical expertise and join a Total...

  • Senior Benefits

    2 weeks ago


    Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist.Location: Remote | Must be based in East Canada. - Travel to client 1-2 per year.Authorization: No Sponsorship Offered - Must be Citizen.The RoleYou will bring your technical expertise and join a Total Rewards team...


  • Canada Cpask Full time

    Our job opportunity offers the perfect blend of professional growth and quality of life. Join us in our tranquil community and make a meaningful impact to Southeast College while enjoying the unique benefits of small-town living. If you are ready to thrive in a supportive community and you are a visionary leader with a passion for finance and administration,...


  • Canada Adalta Global Inc. Full time

    Adalta Global are proud to be support our end client in the Healthcare sector in their search for an experienced Pension and Benefits Specialist. Location : Remote | Must be based in East Canada. - You will bring your technical expertise and join a Total Rewards team supporting pension, benefits and wellness strategy initiatives by supporting on...


  • Canada Société Générale Full time

    **Responsibilities**: **ABOUT THE TEAM** With a team of over 50 highly-engaged, diverse, and innovative HR professionals located in the US, Canada, and Brazil, the Americas Human Resources team is dedicated to acquiring, developing, advising, and promoting talents focused on best meeting and exceeding the needs of our business partners. As strategic...


  • Canada Experience AI Solutions Full time

    Senior Network AdministratorStart Date: as soon as possible.Type of employment: 12-month contractNumber of Positions: 1Location: RemoteLanguage skills: Strong English communication skills are required; native language skills in a variety of languages; third/fourth languages are an assetPerks: Work with cutting-edge technology using sophisticated AI, as part...


  • Canada Experience Full time

    Senior Network Administrator Start Date: as soon as possible. Type of employment: 12-month contract Number of Positions: 1 Location: Remote Language skills: Strong English communication skills are required; native language skills in a variety of languages; third/fourth languages are an asset Perks: Work with cutting-edge technology using sophisticated...


  • Canada Verve Senior Living Full time

    Come join us and help make a difference in the lives of older adults As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence...


  • Canada, CA Employee Benefit Funds Administration Ltd Full time

    Position Title: Chief Administrative Officer (CAO)Location: Edmonton, AB, Canada (On-Site)Employment Type: Full-Time, PermanentReporting to: Board of DirectorsAbout Employee Benefit Funds Administration Ltd.:Employee Benefit Funds Administration (EBFA) Ltd., a non-profit organization, administers benefits for three union trust funds. Governed by a Joint...


  • Canada Cpask Full time

    Looking to escape the hustle and bustle, and embrace a new chapter in a serene, small city? Our job opportunity offers the perfect blend of professional growth and quality of life. Join us in our tranquil community and make a meaningful impact to Southeast College while enjoying the unique benefits of small-town living. If you are ready to thrive in a...


  • Canada TEEMA Full time

    Our government client in Regina, SK is looking for several Senior Financial Specialist resources for a 8+ mth contract,reference #SS-017. This position can be 100% remote anywhere in CanadaThings You Need to Have: University Graduate in Business Administration or Commerce with an Accounting Major Chartered Professional Accountant (CPA) is considered a...


  • Canada Volatus Aerospace Full time

    Company DescriptionVolatus Aerospace Corp. is a leading provider of integrated drone solutions in North America, Latin America, and globally. Our services include imaging and inspection, security and surveillance, equipment sales and support, training, as well as R&D, design, and manufacturing. Through Volatus Aviation, we are introducing innovative drone...


  • Ontario, Canada, Canada Altis Recruitment Full time

    Our client in the Legal Industry is looking for a full-time permanent Total Rewards Senior Manager to join their team! This role is hybrid. Reporting to the National Director of Talent Services, the Senior Manager of Total Rewards will offer strategic guidance, planning, and execution for all Total Rewards initiatives. This includes overseeing the...


  • Canada, CA Evolve Consulting Co. Full time

    Recruiting on Behalf of Client!HR AdministratorJoin a team recognized for leadership, innovation and diversity.About the Client:Our client is a leader in the BC property restoration industry with 5 locations in British Columbia. They provide restoration services to residential and commercial clients including; emergency response, water damage mitigation,...