Operations Manager

2 weeks ago


Mississauga ON, Canada Walmart Canada Corp Full time

The role will work cross functionally with all WMC teams to investigate any issues, challenges or process gaps as well as implement the required changes and manage transitions. In addition, the role will be responsible for supporting the commercialization of any new ad products, specifically looking at how it will be operationalized to enable sales, execution, reporting & billing. Business Process Management & Optimization
Process Analysis : Evaluate existing business processes to identify areas of improvement, inefficiencies, and bottlenecks.
Identify opportunities for process improvement and implement changes to enhance efficiency, reduce costs, and improve overall performance. Regularly review and refine processes based on feedback and performance metrics.
Change Management: Facilitate and manage the change process associated with implementing new or modified business processes
Training: Support the sales enablement and training teams with providing inputs to training employees on new processes and ensure that they are equipped to adapt to changes effectively.
Business Operations Support
Standardization: Establish and enforce standard operating procedures to ensure consistency and compliance across the organization.
Explore and recommend technology solutions that can automate and streamline business processes.
Training and Onboarding : Assist in the training and onboarding of new staff, ensuring they are well equipped to contribute effectively to operational processes.
Responsible for End-to-end process and systems setup for new ad product implementations
Support the sales enablement team with training, tools, and other resources to support go-to-market
Business Intelligence and KPI Support
Analyze “Health of the Business” reports to provide insights and actionable recommendations to improve revenue performance and identify opportunities to drive organizational efficiencies
Provide input to drive improved business intelligence insights to enable WMC teams to easily understand health of the business and meet goals.
~ Implement monitoring systems to track key performance indicators (KPIs) and generate regular reports to assess process performance. Implement and monitor quality assurance measures to ensure successful delivery and execution of products / services

5+ years of experience in business process re-engineering and process optimization
~ Strong analytical and problem-solving skills, with a data-driven mindset
~ Experience with stakeholder management at all levels.
Proficiency in data analysis, business intelligence, and reporting tools
Process automation, Operations and Business Process experience
Experience working with Tableau or similar data visualization tool is a plus
Relevant certifications in revenue operations, data analysis or Project management
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Please login to your Workday account and use the Find Jobs report to apply for this job.


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