Associate, Corporate Innovation

3 weeks ago


Montréal QC, Canada Sun Life Financial Full time

You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Here’s your chance to use your passion for detail and providing service excellence to elevate your career to the next level through the mentorship of expert leaders in the field. You’ll put your service skills and strong work ethic to practice daily, using them to impact a new insurance channel in Canadian Operations. As a Case Associate, you’ll take part in driving a brand-new initiative within the New Business and Underwriting team at Prospr by Sun Life. In the Case Associate role, you’ll use your skills to help shape a new team. Through your relationship building skills and collaboration you’ll ensure clients have the best experience possible.
Accurately issue life and critical illness insurance policies that are the result of an internal replacement/conversion/option or New Business.
Decrease / remove base plan or term attachments on existing inforce policies.
Move money from the terminated policy to the new policy
Decline applications and request for the original policy to be reinstated
Communicate daily with advisors by telephone and email in order to manage cases
Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
Flexible Benefits from the day you join to meet the needs of you and your family
• We’re proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work Canada
• Sun Life ranked one of the 2023 Global 100 Most Sustainable Corporations in the World on the Corporate Knights’ 2023

The Base Pay range is for the primary location for which the job is posted. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.
Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.



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