Inside Service Agent

3 weeks ago

Ontario, Canada Allstate Full time

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation: Home-Based (rotating shifts)

Contact Centre is open - Monday to Friday, 7 am to 8 pm

Job description:

Our team is growing, and we are actively looking to hire Trilingual/Bilingual Inside Service Agent focused professionals to join our team Reporting to the Manager, Inside Service, you will be responsible to service, take first notice of loss (FNOL) calls and upsell Allstate home and auto insurance products.

Accountabilities:

  • Analyze the client’s current and future requirements and make recommendations on products that would best suit their needs.
  • Provide personalized service while being a Trusted Advisor with respect to insurance.
  • Promoting features and benefits as part of ongoing portfolio reviews.
  • Manage policy renewal process and client inquiries to make changes to their policies.
  • Reply to on-line requests.
  • Upselling and cross selling Auto and Property products in accordance with the Allstate’s underwriting guidelines.
  • Promoting client loyalty through attention to detail and relationship building during policy renewals and updates.
  • Handle client claims calls. Provide support and guidance when handling First Notice of Loss (FNOL) initial claim calls; Document loss details in the claim system and perform specified tasks and ensure claim is transferred/assigned to a Claim Advisor.

Qualifications:

  • Must have OTL or General level 1 Insurance License or willing to obtain for the province you are located in.
  • 1-3 years customer service experience.
  • Trilingual/Bilingual Mandarin and/or Cantonese & English.
  • Proficient computer skills in MS Office applications.
  • Willingness to work evenings.

Bonus qualification:

  • Call center, insurance and upselling experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

#J-18808-Ljbffr

  • Inside Service Agent

    5 days ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts)Contact Centre is open - Monday to Friday, 7 am to...

  • Inside Service Agent

    5 days ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts)Contact Centre is open - Monday to Friday, 7 am to...

  • Inside Service Agent

    4 weeks ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts) Contact Centre is open - Monday to Friday, 7 am...

  • Inside Service Agent

    3 weeks ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts)Contact Centre is open - Monday to Friday, 7 am to...

  • Inside Service Agent

    3 weeks ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts) Contact Centre is open - Monday to Friday, 7 am...

  • Inside Service Agent

    4 weeks ago

    Ontario, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts)Contact Centre is open - Monday to Friday, 7 am to...

  • Inside Service Agent

    2 weeks ago

    Ontario, Canada, Canada Allstate Canada Full time

    Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do. Role Designation: Home-Based (rotating shifts)Contact Centre is open - Monday to Friday, 7 am to...

  • National Expansion Manager

    4 weeks ago

    Ontario, Canada 8twelve Full time

    8Twelve Mortgage Corporation, a leading entity in the Canadian mortgage industry, is distinguished by its innovative approach and its dedicated platforms such as INFIN8. Our operations are designed to empower mortgage agents through comprehensive support, including access to premier mortgage products, regulatory guidance, compliance assistance, and unified...

  • Agent Services à Domicile

    2 weeks ago

    Ontario, Canada Allstate Canada Full time

    Qui est Allstate: Allstate du Canada, compagnie d'assurance, est un chef de file dans le domaine de l'assurance automobile et habitation. Son objectif est d'offrir à ses clients des produits et des services de prévention et de protection pour chaque étape de la vie. La compagnie est fière d'avoir été nommée meilleur employeur au Canada pendant neuf...

  • Account Services Agent

    2 days ago

    Ontario, Canada Precise Mortgage Full time

    Precise Mortgage stands out as a boutique brokerage where you matter the most - not just ‘another agent’ amongst hundreds. Currently, we are actively seeking to expand our team by welcoming fully commissioned-independent Mortgage Agents and Mortgage Brokers.We provide:NO DESK FEES and NO ROYALTY FEESCompetitive Commission SplitsOne-On-One Principal...

  • Account Services Agent

    2 days ago

    Ontario, Canada Precise Mortgage Full time

    Precise Mortgage stands out as a boutique brokerage where you matter the most - not just ‘another agent’ amongst hundreds. Currently, we are actively seeking to expand our team by welcoming fully commissioned-independent Mortgage Agents and Mortgage Brokers.We provide:NO DESK FEES and NO ROYALTY FEESCompetitive Commission SplitsOne-On-One Principal...

  • Inside Sales Specialist

    5 days ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time!We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    6 days ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time!We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    4 days ago

    Ontario, Canada EightSix Network Inc Full time

    Our mission is to make life better, one vehicle and relationship at a time! We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence. For 60 years, our family roots, our sense of innovation, and our human values have...

  • Inside Sales Administrator

    4 days ago

    Ontario, Canada Wardanduptigrove Full time

    Benshaw Canada Controls Inc., located in Listowel, Ontario, has a full-time opportunity for a detail oriented, organized individual to join our team as an Inside Sales Administrator . In this position, you will provide sales administration support to our Inside Sales team. This role requires exceptional communication and organizational skills related to...

  • Inside Sales Specialist

    2 weeks ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time!We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    2 weeks ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time! We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence. For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    2 weeks ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time!We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence.For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • Inside Sales Specialist

    2 days ago

    Ontario, Canada Demers Ambulances Full time

    Our mission is to make life better, one vehicle and relationship at a time! We pursue this every day with a constant focus on our values: Being customer-centric, inspiring leadership, demonstrating integrity, fostering a family spirit, and striving for excellence. For 60 years, our family roots, our sense of innovation, and our human values ​​have...

  • National Expansion Manager

    4 weeks ago

    Ontario, Canada 8twelve Full time

    Company Overview 8Twelve Mortgage Corporation, a leading entity in the Canadian mortgage industry, is distinguished by its innovative approach and its dedicated platforms such as INFIN8. Our operations are designed to empower mortgage agents through comprehensive support, including access to premier mortgage products, regulatory guidance, compliance...