Service Field Engineer

Found in: Jooble CA O C2 - 6 days ago

Ottawa ON, Canada Myticas Consulting Full time

Position Overview: We are seeking a skilled and experienced Field Engineer to lead the ABIO Migration project covering 50 sites in Edmonton within a 100-kilometer range. The successful candidate will be responsible for managing the migration process efficiently, ensuring minimal disruption to site operations, and delivering high-quality results within the specified timeframe.
Key Responsibilities:
Project Planning and Coordination:
Develop a comprehensive project plan detailing site visit schedules, logistics, and resource allocation.
Coordinate with the customer to schedule site visits and arrange for the pickup of ABIO units from their warehouse.
Ensure adherence to the project timeline, with an average of 2-3 sites to be migrated per day.
Pre-Migration Preparation:
Conduct site surveys to assess the current configuration, connectivity, and equipment status.
Backup site pre-configuration, snapshots, and alarms status to facilitate seamless migration.
Verify each site for any major issues or alarms that could impact the migration process.
Migration Execution:
Perform ABIO migrations at 25 sites during daytime hours and 25 sites during the maintenance window (11:00 PM to 6:00 AM).
Lock ABIO version A.103/A.104 and replace them with ABIO.105 individually, ensuring proper installation and configuration.
Monitor the migration process closely and address any issues or alarms encountered during the upgrade.
Verify all ABIO units are successfully upgraded to version A.105 and ensure no new alarms exist post-migration.
Post-Migration Tasks:
Capture post-backup, snapshots, and alarms to validate the integrity of data and system functionality.
Coordinate with Nokia to request return UPS labels for the old ABIO units and arrange for their return.
Communication and Reporting:
Maintain regular communication with the project team, customer stakeholders, and support personnel to provide updates on progress and address any concerns.
Prepare detailed reports documenting the migration activities, including any issues encountered and their resolution.
Qualifications and Skills:
Bachelor's degree in Engineering, Information Technology, or related field.
Proven experience in network infrastructure deployment and configuration, with specific experience in ABIO migration preferred.
Strong troubleshooting skills and the ability to identify and resolve technical issues effectively.
Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
Proficiency in utilizing relevant tools and software for network configuration and monitoring.
Flexibility to work during daytime hours and the maintenance window as required by the project schedule.
Note: Interested candidates are encouraged to provide a quote for their services based on the outlined scope of work.
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