Field Service Representative
4 weeks ago
Field Service Specialist
Our client is a well-established manufacturer of workplace safety products. They are currently looking for a Field Service Specialist to join their team.
The successful candidate is responsible for product development activities, custom engineering, and factory support. This role shall also participate in the specifying of new production equipment for the firm’s factories and provide technical oversight during procurement. This role shall be responsible for the installation of this equipment and for training shop floor personnel in its use.
including mechanical/electrical (and function specification – based on complexity).
Interact with customers and potential customers to understand their needs, train their staff and support sales.
Provide engineering input on strategic planning processes. Develop and implement plans to support the approved business direction.
For new products, determine how best to manufacture and support product launch.
Work with the VP of Operations as required in a variety of technical files.
Work with the team with regards to the scope, cost, and schedule of projects. These projects may range in complexity including developing completely new products, reverse engineering, and customizing solutions.
Troubleshoot, repair, and support equipment in the field.
Develop, implement and maintain the policies, procedures and standards within the engineering group.
Support the procurement, marketing, and sales departments in preparing products for launch.
Always consider the safety implications of their designs and potential risk factors that need to be addressed.
Always consider the environmental factors that impact their designs in the field.
Hands on experience assembling, building, machining, welding, troubleshooting, commissioning, and installing capital equipment/machines.
Millwright designation is an asset
Ability to design in Solidworks is necessary.
Experience in assembly is necessary.
Experience in welding or machining is considered to be an asset.
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