Inside Sales Operation Manager

2 weeks ago

Richmond BC, Canada Planar Motor Full time

Are you a dynamic and innovative sales operations professional with a passion for driving results? Our innovative technology has won numerous awards and is revolutionizing the manufacturing industry. With headquarters in Richmond, BC, Canada, and a subsidiary in Europe, we serve major automation equipment and system manufacturers worldwide.
We know that in sales, things move fast, so we make sure to set clear goals and stay focused on them. This helps us use our time and resources wisely and keeps us on track to meet our objectives.
As our Inside Sales Operations Manager, you'll lead by example, iterating aggressively and executing strategies so that we exceed customer expectations at every touchpoint. You'll focus on quality, ensuring that everything we do is high enough standard to surpass the competition, while understanding that progress is more important than perfection.
Working closely with the VP of Commercial Operations, you'll strategically allocate resources, investing time and money wisely to maximize ROI and impact. You'll think creatively and critically, engaging your mind to analyze, question, and innovate, ensuring our sales operations efforts are strategic and effective.
Prepare monthly, quarterly and annual sales forecasts
Monitor sales metrics and manage the entire sales administration process
Coordinate cross-functional teams from sales, operations, finance, and other departments to develop integrated plans that align sales forecasts with production, inventory, and resource allocation (S&OP).
Act as the link between Supply and Demand to ensure that operational plans are aligned with sales forecasts and business objectives
Ensure all sales operations activity meet the highest standards of quality
Monitor and report on key performance metrics, providing insights and recommendations for improvement.
Hands on experience with CRM software (Salesforce) and MS Excel; experience with ERP systems an asset
In-depth understanding of the sales administration, order fulfillment, and lead generation process
BSc degree in Sales, Business Administration or relevant field, with a minimum of 2 years of experience in sales operations roles; experience in a leadership position is an asset.
Proven track record of developing and executing successful sales operations strategies that drive measurable results.
Creative thinker with a passion for innovation and continuous improvement.
Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.

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