Account Director

3 weeks ago


British Columbia, Canada The Sentis Group Full time

Sentis is a market research and business consulting company. We help clients understand their customers, competitors, and employees. We work with private and public sector organizations across a range of industry sectors. Our projects often start with research: but we do more than just summarize facts and figures - we interpret the results and help our clients make better decisions.

We’re looking for someone who…

  • Has at least five years of experience working in market research in North America
  • Has a proven track record of successfully managing a mix of tracking and ad-hoc projects using a mix of research methods
  • Seeks the company of other friendly, curious people who work together and celebrate successes as a team

What you’ll do here

  • Design and execute research projects customized to meet specific client objectives
  • Manage internal resources to ensure accurate, on-time delivery of services
  • Work with a diverse range of clients, and oversee projects that vary in size, methodological approach, and sector
  • Assist in the development of research proposals and quotes
  • Design survey questionnaires and interview guides
  • Analyze and interpret data
  • Write reports and give in-person presentations
  • Ensure standards for quality control, data confidentiality and privacy are implemented
  • Assist in the management/mentoring of junior research staff

Things that the successful candidate will also have

  • Demonstrated ability to manage large-scale research programs
  • Strong skills the areas of sampling, questionnaire design and data interpretation
  • A keen eye for detail – an obsession with accuracy comes in very handy here
  • A strong work ethic
  • The ability to write and communicate clearly
  • A sense of humour

Where you’ll work

Most of us enjoy working from home so we’ll be keeping that option available for team members. You can expect regular online meetings and to meet in person with colleagues and clients every month or so. If remote working is not your thing we have an office at Brentwood, with easy parking and right on transit.

Why work with us?

  • Flat company structure
  • Company culture that values unique interests, collaboration, and new ideas
  • No time sheets (autonomous, flexible time-management)
  • No sales targets (Sentis is referral-based, not sales-driven)
  • Employee Recognition Program
  • Flexible worksite: remote or hybrid
  • Professional development and training
  • A mix of fun team events (about once a month)
  • Paid vacation when employment starts
  • Paid time-off between Christmas and New Year’s, plus 2 “Sentis stats” during the year
  • Group insurance and travel coverage: dental, vision, prescriptions, paramedical, life insurance, ADD, LTD, and EAP (Employee Assistance Program)

Money, etc.

$80,000+. We also have a very competitive extended health benefits program.

Still interested? No need for a cover letter. But we would like you to answer this question when you apply: “Is there anything that you find particularly interesting about the prospect of working at Sentis? If yes, what?”

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