Night Fleet Service Technician

4 weeks ago


Burnaby BC, Canada Konica Minolta Business Solutions (Canada) Ltd. Full time

We're looking for a Production Print Field Service Technician to   join our team Customer-centric. As a Production Systems Specialist, you maintain and repair Production Print Products and resolve customer printing issues while maintaining effective relationships with customers and the Sales Department. Nous recherchons un Technicien en route- Associé de systèmes de bureau pour rejoindre notre équipe Le technicien assure la maintenance et la réparation des produits multifonctions et résout les problèmes de numérisation/impression des clients, tout en maintenant des relations efficaces avec les clients et le service commercial. Maintain and repair MFPs and resolve customer printing issues ~ Perform on-site service of MFPs ~ 95% - break-fix and customer support  ~ Understands territory parts budget and inventory control ~ Maintenance et réparation des produits multifonctions et résolution des problèmes d'impression des clients. ~ Effectuer un service sur site des produits multifonctions. ~ Maintenir des relations efficaces avec les clients et les ventes. ~ 95 % - dépannage et support client ~ Comprend le budget des pièces du territoire et le contrôle des stocks. ~ P revious experience servicing production printers or MFPs required ~ 0-2 years technical/repair of electronics or software equipment ~ Knowledge of basic Microsoft OS printing and common network concepts ~ Low to mid end office systems certifications ~ Operates independently, requires assistance from time to time ~ Must be positive, outgoing, self-motivated and committed to building and maintaining strong customer relations ~ Candidate must provide & maintain valid travel documents at own expense ~ Travel within assigned territory, some out of territory work ~ CompTIA A+ Certification CompTIA Net+ Certification CompTIA CDIA+ Certification, Microsoft MCP or MCITP Certification (or equivalent experience) 0-2 ans d'expérience technique/réparation d'équipements électroniques ou logiciels. ~ Connaissance de base de l'impression sous Microsoft OS et des concepts réseau courants. ~ Certifications de systèmes de bureau de bas à moyen de gamme. ~ Doit être positif, ouvert, autonome et engagé à développer et maintenir de solides relations avec les clients. ~ Le candidat doit fournir et maintenir des documents de voyage valides à ses frais. ~ Voyage dans le territoire assigné, certains travaux hors territoire. ~ Diplôme d'études secondaires ou équivalent. ~ Certification CompTIA A+ CompTIA Net+ Certification Certification CDIA+ CompTIA, Microsoft MCP ou certification MCITP (ou expérience équivalente). The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.  Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne « 20 années d'excellence, d'innovation et de résultats » tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI « A3 Line of the Year » 2021 et 2025 et « Most Colour Consistent A3 Brand » de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.  



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