Road Assist Fleet Technician

1 week ago

Burnaby, Canada BCAA Full time

Work at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you’ve landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all across the province. Share our purpose to empower British Columbians to move forward.
- BCAA's Road Assist Team (Lower Mainland) is currently searching for Road Assist Fleet Technicians

Position Overview:
To provide friendly professional roadside assistance to members of BCAA and affiliated clubs.

The Team Member is one of approximately 100 Road Assist Fleet Team Members working a variety of 24/7 shifts. The Team Member provides mechanical assistance or towing service to BCAA members and affiliated Clubs. The Team Member has the authority to follow approved procedures, and to report any problems and the actions taken to resolve them.

Shifts are a rolling 37.5hr week on a fair rotating schedule depending on resource requirements. Shifts are advised in 1 month blocks with 1 month advanced notice while on Relief pool selection and 1 year shift lock once graduated into shift pick pool

Key Responsibilities:

- Responding to Member’s request for service delivering flawless service
- Provides efficient minor mechanical assistance such as battery replacement, battery boost, tire change, lockout service, towing, supplying fuel if necessary
- Maintains BCAA’s high standard of service and image, focusing on friendly, courteous service at all times
- Has a high level knowledge of and promotes BCAA and affiliate products and services
- Maintains the care and control of BCAA equipment & documentation Adheres to all BCAA corporate standards

Qualifications:

- Education_
- Minimum Grade 12 education
- BC trade qualification in automotive mechanical repair
- Experience_
- 5 years hands on automotive repair and diagnostic
- Other Skills/Requirements_
- A clean BC drivers license
- Good analysis and judgment
- Initiative and innovation
- Customer centric
- Planning, organization, and results orientation
- Interpersonal and team relationships
- Continuous learning

Disclaimer

We aspire to be one of the best places to work with those who share our beliefs:

- We believe in:_

DOING THE RIGHT THING

We stay true to our word, and help British Columbians move forward.

THE POWER OF COMMUNITY

Together, we create a more vibrant, inclusive and connected province for everyone.

PUTTING PEOPLE FIRST

We treat each other with the same care and respect that we treat our Members.

PROTECTING OUR HOME

It's our responsibility to protect life in BC now, and for generations to come.

SHAPING THE FUTURE

We look to new horizons and actively embrace change.

By putting these beliefs in to action each of us will do engaging work with inspiring people and grow personally and professionally.

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