Head of Product

4 weeks ago


Québec QC, Canada Relais & Châteaux Full time

Entreprise :

Vous rêvez de travailler dans un Relais & Châteaux ? Dans un hôtel de réputation internationale avec un service de restauration, qui se distingue des autres par son concept d'Hôtel-Boutique, son originalité, ses valeurs et son service à la clientèle personnalisé hors pair ? Vous cherchez une entreprise qui se démarque par son esprit d'équipe et son dynamisme ? Nous cherchons des gens comme vous pour contribuer à notre succès et pour offrir un service à la clientèle de qualité et à la hauteur de notre réputation.

Nous sommes fiers d'être l'un des 580 membres Relais & Châteaux, une association internationale d'hôtels et de restaurants indépendants.

Description du poste :

Le Bar Artefact est l'endroit idéal pour prendre un repas informel entre ami.e.s avec une cuisine savoureuse et légère dans une atmosphère décontractée. C'est également un lieu incontournable pour déguster l'un des nombreux cocktails maison préparés par notre équipe, dans une ambiance québécoise chargée d'histoire

En mai 2023, le Bar Artefact a été nominé dans le top 10 régional des Spirited Awards 2023 de la catégorie du Meilleur bar hôtel au Canada

Pour consulter nos créations, nous vous invitons à cliquer sur les liens suivants : Instagram | Menu

Le.La responsable assure la gestion de toutes les opérations quotidiennes liées au Bar Artefact. Il.Elle est responsable d'encadrer l'équipe, d'assurer une expérience mémorable à chaque invité.e.s et leur entière satisfaction.

Tâches et responsabilités :

  • Superviser et assurer la formation des collègues afin de favoriser la bonne cohésion d'équipe ainsi que le bon déroulement du service ;
  • Participer aux prises d'inventaires et procéder aux achats ;
  • S'assurer de la qualité de l'accueil et du service ainsi que de la satisfaction de nos invité.e.s ;
  • Effectuer la mise en place du bar de manière à s'assurer d'avoir tous les produits et le matériel nécessaires ;
  • Préparer, conseiller et servir les boissons alcoolisées ou non alcoolisées ;
  • Présenter le menu nourriture (du Bar Artefact) et gérer le service des plats commandés ;
  • Préparer les attentions spéciales des invité.e.s de l'hôtel ;
  • Effectuer le service aux chambres en collaboration avec les commis.e.s en fonction ;
  • Effectuer les encaissements et la gestion des pourboires à la fin de la journée ;
  • Toutes autres tâches connexes.
Description du profil :
  • Expérience minimum de 3 ans dans un poste de barman/barmaid et/ou de supervision en restauration ;
  • Être titulaire d'un diplôme en service de bar, en service de la restauration ou équivalent est un atout ;
  • Connaissance approfondie des alcools, cocktails et des techniques de mixologie ;
  • Bilinguisme (français et anglais)
  • Leadership et capacité de prise de décisions ;
  • Passion pour le service à la clientèle ;
  • Rapidité d'exécution et tolérance au travail sous pression ;
  • Attitudes et comportements (aptitudes pour le travail d'équipe, autonomie, dynamisme, entregent, honnêteté, polyvalence, sens de l'organisation et de l'initiative).
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