Representative - Customer Service Agent

4 weeks ago


Montréal QC, Canada Sun Life Financial Full time

Mail Service Representative page is loaded Mail Service Representative
Apply locations Montreal, Quebec time type Full time posted on Posted 3 Days Ago job requisition id JR00094859 You are as unique as your background, experience and point of view. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Schedule: Monday to Friday- 7h00 AM to 4h00PM - IN OFFICE
This role offers an exciting opportunity to work in a fast paced, dynamic team environment, providing support to our Business areas. Successful candidate will work closely with other members of the Canadian Document Services team, in a production process to ensure service standards are met daily.
Daily mail deliveries;
Processing of Canada Post mail and Courier mail via Purolator;
Accountable for quality of material processed;
Accountable for understanding the end-to-end processes for Canadian Document Services;
Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide;
Focus on Customer Service;
Computer knowledgeable;
Ability to work overtime with minimal notice when volumes dictate;
Flexible Benefits from the day you join to meet the needs of you and your family
The opportunity to move along a variety of career paths with amazing networking potential
In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
Office Administration Posting End Date:
Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.
Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities.



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