Infrastructure & Support Analyst
2 weeks ago
At Intelliware, you’ll have the opportunity to be part of a top-notch Tech Ops team and work with bleeding edge technology. Under the supervision of VP, Technical Operations, you will support end users and work on staging, configuring and supporting server, workstation and network-related hardware and software applications.
Responsibilities/Accountabilities:- Act as primary point of contact for onsite and roaming user-related technical issues including hardware and software problems, network connectivity, and system errors
- Respond to user inquiries and provide prompt, accurate, and professional technical support via various channels
- Track and manage user inquiries and issues using help desk software and ticketing system
- Diagnose and troubleshoot user-reported problems, utilizing appropriate testing tools and methodologies to identify the root cause of issues
- Document user issues, resolutions, and troubleshooting steps in a comprehensive and organized manner
- Maintain and develop an inventory of network hardware and software
- Configure and distribute workstations and laptops
- Onboard and train new employees
- Help design and implement scalable technology infrastructure solutions
- Establish and enforce security/ cybersecurity lens
- Collaborate with IT Team for infrastructure improvements and driving operational efficiency
- Investigate, learn, and apply new technologies/processes
- Excellent communication skills, both verbal and written, with the ability to explain technical concepts clearly and concisely to technical and non-technical users
- Strong customer service orientation and a passion for delivering exceptional user support
- Proven problem-solving and analytical skills, with the ability to logically diagnose and resolve user issues
- Ability to work both independently and collaboratively in a fast-paced, dynamic environment, effectively managing multiple priorities and meeting deadlines
- Proficiency in using various operating systems, software applications, and hardware devices
- Knowledge in supporting LAN and WAN solutions
- Experience using Microsoft Active Directory, Office 365 & Microsoft Entra ID
- Familiarity with help desk software and ticketing systems
- Understanding of security/cybersecurity principles
- Research skills and up-to-date knowledge on technology advancements
- Degree/Diploma in a relevant field or equivalent practical experience
- Experience with Modern Enterprise Grade Switches and Firewalls
- Experience with Docker or other containerization technology
- Experience with MDM solutions
- Experience with Endpoint backup and Endpoint EDR systems
- Experience with scripting in Windows and Linux
- Experience with VMWare Workstation or Fusion
- Experience with Microsoft Hyper-V or VirtualBox
For more info on Intelliware, check out our Careers Page and Instagram .
Intelliware is committed to diversity in the workplace. We are an inclusive employer and welcome and encourage applications from all qualified candidates. Applicants’ needs will be accommodated during our recruitment and selection process so please advise us if you require accommodation.
#J-18808-Ljbffr-
Manager Infrastructure, Azure
3 weeks ago
Ontario, Canada Ward Technology Talent Full timeManager Infrastructure, Azure Permanent | REMOTE / GTA, ON | September 23, 2022 Responsibilities Maintain and support Azure cloud servers and telecom infrastructure systems. With minimal supervision, assist in the research, design, planning, implementation, maintenance, and support of existing infrastructure Experience with management and maintenance...
-
Manager, Corporate Policy
3 weeks ago
Ontario, Canada Federal Bridge Corp Full timeThe Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States. Its mandate is to provide the highest level of stewardship so that the international bridges and associated structures are safe and efficient for users....
-
Analyst - Remote
3 weeks ago
Ontario, Canada Fleetzero Full timeDecarbonization Analyst, Fleet & Capital ~ Decarbonization / Fleet and Capital Advisory / Management Consulting FleetZero Inc. is currently recruiting an Analyst, Fleet & Capital for our growing global decarbonization and fleet energy management consulting practice. The decarbonization and fleet energy management consulting practice specializes in...
-
Technical Analyst/Tech Analyst x2
6 days ago
Ontario, Canada Epsilon Solutions Ltd. Full timeJoin to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Sign in to save Technical Analyst/Tech Analyst x2 at Epsilon Solutions Ltd. . Technical Analyst Video Interview Tech Analyst x2 Understanding of conversational AI, NLU/NLP...
-
Information Security Analyst
3 weeks ago
Ontario, Canada 2i Solutions, Inc Full timeWe are thrilled to present an outstanding 1 year contract opportunity for an accomplished Information Security Analyst (SOC Analyst) based in London, Ontario. This is a Fully remote role Must haves: • 5+ years of IT operations experience with progressive responsibilities. • 3+ years information security or other IT infrastructure security experience. ...
-
Applications Support Analyst
5 days ago
Ontario, Canada Discovered Intelligence Inc. Full timeDiscovered Intelligence Inc. is a data intelligence services and solutions provider, specializing in data observability and security platforms. Established in 2013, the company is headquartered in Toronto, Canada, and serves clients across North America and Europe. We are dedicated to helping enterprises gain superior levels of intelligence, security, and...
-
IT Infrastructure Analyst
2 weeks ago
Ontario, Canada Jaguar Media Inc Full timeIT Infrastructure Analyst (Temporary, 12-month contract) How to apply Qualified applicants are invited to apply using our online application system by May 12, 2024. Please note all applicants must complete the online questionnaire specific to this position at the time they submit their resume and cover letter in order to be considered. Please visit the job...
-
Junior Business Analyst
3 weeks ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a top 5 bank in Canada is looking to hire a Junior Business Analyst on a 10-month contract role with a strong possibility of extension. This position is hybrid with 2days a week in office. The technical delivery team manages rewards programs for Credit Cards and there is a new project for a new rewards program for which the business is...
-
Technical Analyst/Tech Analyst x2
6 days ago
Ontario, Canada Epsilon Solutions Ltd. Full timeJoin to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. 3 months ago Be among the first 25 applicants Join to apply for the Technical Analyst/Tech Analyst x2 role at Epsilon Solutions Ltd. Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or...
-
IT Support Analyst
1 week ago
Ontario, Canada FSET Inc Full timeThe IT Support Analyst position is a permanent full-time job opportunity. This role is client-focused, requiring excellent communication skills, strong attention to detail and a professional image, as you will be key in supporting our clients. This position is aimed at Service (Help) Desk (2+ years in a similar role) individuals looking for an IT career...
-
Manager, Asset Planning
3 weeks ago
Ontario, Canada Federal Bridge Corp Full timePosted Tuesday, March 26, 2024 at 4:00 AM The Federal Bridge Corporation Limited (FBCL) is a Crown corporation responsible for overseeing the Canadian federal interests in four international bridge crossings between Canada and the United States. Its mandate is to provide the highest level of stewardship so that the international bridges and associated...
-
Digital Product Analyst
4 days ago
Ontario, Canada Epsilon Solutions Ltd. Full timeRole : Digital Product Analyst Remote 6-12 Months Video Interview Job Description The Digital Product Analyst will work closely with the Digital Product Management team and Business Product Owners to assist with the development and maintenance of multiple digital product journeys for customer. This individual will be responsible for supporting...
-
Corporate Performance Analyst
3 weeks ago
Ontario, Canada Toromont Cat Full timeToromont Cat is looking for a Mining Performance Solutions Analyst! To support the Mining fleet through maintenance, operations and parts teams by focusing on continues improvement projects. As a Mining Performance Solutions Analyst, YOU will experience: Working for the best in class equipment dealer and with the premium Caterpillar brand Opportunities...
-
Analyst, Monitoring, Senior Analyst, Monitoring
3 weeks ago
Ontario, Canada Miller Thomson LLP Full timeAs a recognized national business law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. You can...
-
Senior Cost Analyst
4 days ago
Aylmer, Ontario, Elgin region, Canada Green Infrastructure Partners Full timeRole PurposeTransfer new job/project creations from the bidding software Bid2Win (B2W) into JD Edwards (JDE).Analyze financial data related to construction projects including cost estimates, budgets, and actual costs incurred.Maintain internal material blanket orders for all jobs, which includes creating blanket orders upon job creation, adding materials,...
-
Analyst, Application Support
6 days ago
Ontario, Canada Ontario Health Full timeWant to make a difference in your career? Consider this opportunity. Here is what you will be doing: - Review, clarify, verify, record, categorize, prioritize, solve and/or track the most critical escalated incidents and service requests.- Documents all interactions and resolutions for every incident or service request both for internal and external...
-
Trade Solutions
3 weeks ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a big 5 bank, has a need for a Trade Solutions & Support Analyst. The role is hybrid in office in Toronto with the possibility of extension and conversion. Responsibilities include: Provides support and delivers operational processes to ensure timely and accurate processing of securities and trade transactions are booked correctly in...
-
Business Analyst, CRM
3 weeks ago
Ontario, Canada Ward Technology Talent Full timeBusiness Analyst, CRM Permanent | REMOTE / GTA, ON | October 4, 2022 Business Analyst, CRM Responsibilities Evaluating the best technical setup for our future, choosing the framework and tools for our future Helping to improve and build out our processes to make deployment and integration easier and faster. Collaborating with key stakeholders to...
-
Stagiaire Data Analyste BI H/F
5 days ago
Ontario, Canada Sun Life Financial Full timeStudent, Site Reliability Analyst (Fall 2024) page is loaded Student, Site Reliability Analyst (Fall 2024) Apply locations North York, Ontario Sun Life Toronto One York Sun Life Waterloo King time type Full time posted on Posted 3 Days Ago job requisition id JR00096600 Our student and new graduate programs offer a chance to explore Sun Life from the...
-
Business Analyst
3 weeks ago
Ontario, Canada IFG International Financial Group Ltd Full timeOur client, a top 5 banking client in Canada, is looking for a Business Analyst with strong operational experiencein trade support. This is an initial 6-month contract, with high possibility of extension/conversion. **This role is hybrid with 1-2 days in the office** Responsibilities: An ideal Candidate will be responsible for, but not limited to: ...