Specialist - Service Desk Analyst

3 weeks ago


Brampton ON, Canada SkillThread Consultancy Services Full time

5+ years of experience working in the telecommunications industry with a focus on network technologies and related operational support systems.
~ Experience in direct or matrixed roles leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams.
~ Undergraduate university degree in Computer Science, or Electrical/Computer/Electronics/Telecommunications engineering.
~ Networking Certifications from either of Cisco, Juniper or Arista.
~ Excellent Working Knowledge of the following IP standard and technologies:o LAN/WAN, L2 and L3 Ethernet Switching IP Routing OSPF, BGP, Multicast, MPLSo Datacentre IP Fabric, VxLAN o Network Security/Firewall technology and other IP serviceso IPSec VPN, RADIUS, TACACS and AAA, DHCP, DNS, Load balancer
~ Knowledge of Wireline and Wireless 3GPP (4G/5G) standards and technologies.
~ Knowledge of test equipment such as spectrum analyzers, optical meters, and LAN test equipment.
~ Knowledge of datacentre fundamentals such as AC/DC Power, HVAC and Thermal Load

Work directly with cross functional stakeholders to develop unified lab design, architecture and planning strategies at all levels of detail.
Work with IP Engineering team to provide solution and evolve Lab unified IP and Network Security architecture and infrastructure.
Provide E2E IP connectivity support for Unified Network lab.
Develop and maintain full inventory of IP flows and design documentation for Unified lab.
Ensure lab network security is maintained, working in collaboration with Security team.
Job Type: Full-time
8 hour shift
~ Monday to Friday

IT support: CompTIA A+ (preferred)



  • Toronto, ON, Canada Resonaite Full time

    Our client in the government sector is looking for a contract based Service Desk specialist. Duration: 3.5 months Location: On site - Toronto Responsibilities: Execute day to day delivery of Service Desk services: PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and...


  • Brampton, Canada Algoma University Full time

    **JOB TITLE: Service Desk Specialist - **_Staff Bargaining Unit_ **DEPARTMENT**:Innovation & Technology Services (ITS) **POSITION STATUS**:Permanent-Part-time (20 hours/week) **LOCATION**:Brampton **SUPERVISION RECEIVED**:Help Desk & Training Supervisor **PRIMARY FUNCTIONS**: The primary function of the Service Desk Specialist is to provide technical...


  • Brampton, Canada Algoma University Full time

    _Algoma University is committed to undoing systemic and institutional discrimination and being publicly transparent and accountable. Diversity, equity, and inclusion are fundamental to our Special Mission. In keeping with the Seven Grandfather teachings that are the core values that inform our decisions as an institution, we are committed to creating a...


  • Brampton, Canada Airwork Full time

    We have an opening for an IT Service Desk Analyst for 5 days a week in Brampton at a fast growing Reefer installation company. You will be a point of contact for users in the organization for IT related problems. **Location** Brampton near Intermodal Dr and Goreway Dr **Time** 8 hour shifts 5 days a week, Mon - Fri Requires occasional on-call...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the manufacturing sector is looking for a Service Desk Specialist on a contract basis.Location: onsite downtown TorontoDuration: 6 months + 6 months extensionResponsibilities:Provide first-line technical support to end users for M365 applications (Outlook, Word, Excel, Teams, SharePoint, OneDrive, etc.).Respond to and resolve support tickets in...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the manufacturing sector is looking for a Service Desk Specialist on a contract basis.Location: onsite downtown TorontoDuration: 6 months + 6 months extensionResponsibilities:Provide first-line technical support to end users for M365 applications (Outlook, Word, Excel, Teams, SharePoint, OneDrive, etc.).Respond to and resolve support tickets in...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the manufacturing sector is looking for a Service Desk Specialist on a contract basis.Location: onsite downtown TorontoDuration: 6 months + 6 months extensionResponsibilities:Provide first-line technical support to end users for M365 applications (Outlook, Word, Excel, Teams, SharePoint, OneDrive, etc.).Respond to and resolve support tickets in...

  • Service Desk Analyst

    12 hours ago


    Etobicoke, ON, Canada Give and Go Prepared Foods Full time

    Give & Go Prepared Foods is a leading, and growing, North American manufacturer of baked goods. It’s an exciting time to part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright future!We are currently looking for a versatile Service Desk Analyst to be part of our high-performing...

  • Service Desk Analyst

    2 hours ago


    Etobicoke, ON, Canada Give and Go Prepared Foods Full time

    Give & Go Prepared Foods is a leading, and growing, North American manufacturer of baked goods. It’s an exciting time to part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright future!We are currently looking for a versatile Service Desk Analyst to be part of our high-performing...

  • Service Desk Analyst

    2 hours ago


    Etobicoke, ON, Canada Give and Go Prepared Foods Full time

    Give & Go Prepared Foods is a leading, and growing, North American manufacturer of baked goods. It’s an exciting time to part of the Give & Go team as we are growing rapidly and want you to become a part of our growth and extraordinarily bright future!We are currently looking for a versatile Service Desk Analyst to be part of our high-performing...


  • Mississauga, ON, Canada HCLTech Full time

    Job Title :-Service Desk – Analyst Job Location :- Mississauga, ON Open for Fulltime Must Have :- Should be bilingual French and English Responsibilities Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries Receiving, logging and managing calls from internal & external staff via telephone, email or...


  • Toronto, ON, Canada OnX Canada Full time

    Job Purpose This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...


  • Mississauga, ON, Canada HCLTech Full time

    Role : Bilingual Service Desk Analyst Location : Mississauga, ON ( Onsite) We are currently seeking a Bilingual Service Desk Analyst to join our team in Mississauga, ON. Position Overview: Individuals here have a well-rounded knowledge of the policies and procedures for their work area. Their work may require discretion and independent judgment for...


  • Mississauga, ON, Canada HCLTech Full time

    Role : Bilingual Service Desk Analyst Location : Mississauga, ON ( Onsite) We are currently seeking a Bilingual Service Desk Analyst to join our team in Mississauga, ON. Position Overview: Individuals here have a well-rounded knowledge of the policies and procedures for their work area. Their work may require discretion and independent judgment for...


  • Markham, ON, Canada Black & McDonald Limited Full time

    ABOUT THIS CAREER OPPORTUNITY Black & McDonald’s Corporate Service Group is growing! If you are an analytical, organized, and detail-oriented professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Bilingual Service Desk Analyst is in Markham/Thornhill, ON and typically reports directly to the...


  • Toronto, ON, Canada OnX Canada Full time

    Job PurposeThis position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...


  • Toronto, ON, Canada OnX Canada Full time

    Job PurposeThis position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...


  • Toronto, ON, Canada Stackitrecruitment Full time €60,000 - €65,000

    Our client in Mississauga is looking for a Service Desk Analyst to join their collaborative team! Who you are: As a Service Desk Analyst , you'll be an integral part of the IT team. You will be responsible for providing frontline support for desktop hardware, software, and applications, ensuring smooth operations for 130 users. You'll excel in...


  • Toronto, ON, Canada OnX Canada Full time

    Job Purpose This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...


  • Toronto, ON, Canada Resonaite Full time

    Our client in the government sector is looking for a contract based Service Desk specialist.Duration: 3.5 monthsLocation: On site - TorontoResponsibilities:Execute day to day delivery of Service Desk services:PC/Workstation software, hardware, handheld, Technical Troubleshooting, IT systems management, User accounts, User Access Management and Request...