Application Support

3 weeks ago


Newmarket ON, Canada Metlifecare Full time

Application Support Specialist | Newmarket
Be part of our growth story as we continue our journey to reimage our entire IT landscape
Gorgeous new office in Newmarket + Flexible working
As our digital growth story continues, we are on the lookout for an Application Support Specialist who will coordinate and conduct day to day support activities for Metlifecare's MS Dynamics platforms. Reporting to the Head of Digital Products. you will take responsibility for the management and maintenance of the existing system as well as the implementation of our future release roadmap. Based in our Newmarket Support Office we support a hybrid working model.
Support of the core Dynamics 365 platform (FinOps)
Be the Metlifecare and Microsoft technical contact person on an ongoing basis - engaging with Microsoft Global Support and the general online communities
Perform administration system configuration and testing support during the implementation
Update and maintain system and integration interfaces and support for any specialised resources required to complete these tasks
Analysing and testing release upgrades for new functionality and changes - these include minor and major upgrades
Extensive experience in an application support role for MS Dynamics 365 FinOps
You will be a Microsoft Dynamics Guru and be the go to for updates, solution design, configuration, testing & deployment
Ability to think outside of the box and use a variety of methodologies to create successful improvement projects using MS Dynamics
At Metlifecare we create homes and communities. With a range of unique villages nationwide (and more in development), we are a well-known and trusted operator, and we take our role seriously.
Health Insurance - automatic cover free to all permanent staff
~ Life Insurance - automatic cover free to all permanent staff
~ Employee assistance program (EAP)
~ Education, Development and Training Support
~ Established in 1984, Metlifecare is a leading owner and operator of retirement villages, providing rewarding lifestyles and care to more than 6,500 New Zealanders. We pride ourselves on providing retirement communities in which people are empowered to be the very best version of themselves.
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