Salesforce Administrator
Found in: Jooble CA O C2 - 1 week ago
Location: Remote in Toronto
Job Type: Full Time - Perm
All our roles are currently remote.
Office equipment supplied
Beautiful brick & beam office in the heart of Toronto’s entertainment district, including a rec room with lounge, ping pong, darts, and foosball
We own the technology, processes, and data that drive efficiencies across the entire customer journey, with Salesforceat the heart of everything. The team is stacked with technical and hardworking revops specialists who know their way around systems, which means that as the Salesforce admin, you can focus on tough and interesting challenges (you won’t be stuck building new fields and reports), like overarching data infrastructure and systems integrations.
Design and implement customized Salesforce solutions, including functional requirements, building, maintenance, and support (examples of upcoming projects include helpdesk ticketing system, transition from Pardot to Marketing cloud)
Work diligently to clean up 10 years of technical debt
Mentor junior team members to advance their knowledge of the Salesforce environment
Manage, build and maintain automations and processes (primarily leveraging Flows)Manage integrations, as well as oversight of various other systems (our instance is integrated with Five9, Pardot, Zuora and our own product)
Recommend and implement process and policy improvements
Manage updates and upgrades to Salesforce infrastructure
Bachelor’s degree (or equivalent) from an accredited University4+ years of Salesforce admin experience, preferably in a SaaS business
Salesforce Administrator Certification
Experience managing Salesforce platform configurations, customizations, enhancements and troubleshooting
Strong understanding of Salesforce technical and functional capabilities, as well as best practices in Salesforce configuration
They underpin the culture of HomeStars and act as drivers for impact, personal growth, and collective performance.
Best Workplaces in Inclusion 2023
Best Workplace™ with Most Trusted Executive Teams 2023
Best Workplaces™ Managed by Women 2023
Canada's Most Admired Corporate Cultures 2023
We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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