Client Services

4 weeks ago


Burnaby BC, Canada EightSix Network Inc Full time

Are you ready to elevate your career in Customer/Client Services Management. Our client is seeking a customer-focused individual to lead our team as a Customer/Client Services Representative. If you have a proven track record in delivering exceptional customer experiences and thrive in a dynamic setting, this role is crafted just for you.
As a CSR Manager, you will be the driving force behind our commitment to delivering exceptional service. Your primary responsibility is to lead a team in providing top-tier customer support to our valued clients, ensuring their needs are met promptly and accurately while contributing to our day-to-day operations.
Lead and manage a team to efficiently handle correspondence, calls, and emails, ensuring smooth communication.
• Build and nurture positive client relationships through outstanding service.
• Maintain accurate client records using our CRM system.
• Showcase strong leadership and emotional intelligence skills.
• Exhibit excellent typing and computer skills.
• Possess a minimum of 2 years' experience in a customer service leadership role.
• Efficiently manage time and stay organized.
• Be proficient in MS Office and office equipment.
• Show meticulous attention to detail and data accuracy.
• Be the first to be notified about new Client Services Manager jobs in Burnaby, British Columbia
Applying to Client Services Manager @ Talent Harbour



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