Director, Community Management

1 month ago

Guelph ON, Canada Sephora Canada Full time

The Store Manager manages the client service, people development, sales, productivity, merchandising, operational and human resource functions of their store. They ensure adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA’s objectives and policies.
*Store's Budget and Business Results
* Forecast sales and payroll with District Manager to drive store results.
* Manage and measure the effectiveness of business strategies. Adjust game plan as needed.
* Achieve store’s sales plans and operating profits while maintaining expenses.
* Maintain optimum store staffing levels to deliver an exceptional client experience while adhering to budgetary goals.
* Conduct inventories on a timely basis and maintain updated inventory records.
* Communicate inventory issues/concerns to the District Manager and key stakeholders.
* 5 years of management experience in the retail/service industry.
* Previous experience recruiting, staffing and hiring across all store positions, including leadership.
* Effective time management, problem solving and communication skills are essential.
* Ability to analyze sales trends and react appropriately.
* Proficiency in Windows, Word and Excel.
* A High School graduate or equivalent, while a College degree is preferred.
* Open availability including evenings, weekends and holidays is required.
*Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.
*Sephora stores* - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.
*S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.
Job Types: Full-time, Fixed term contract
Dental care
* Relocation assistance
* Store discount
* Day shift
* Evening shift
* Holidays
* Monday to Friday
* Morning shift
* Management: 4 years (required)

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