Project Manager-ServiceNow

4 weeks ago

Canada Engage ESM, an Eviden Business Full time

Job Overview: · Summary of Position· position offers the opportunity to work on high-level clients and learning from a skilled team while focused on driving growth, onboarding, and collaboration experiences.Travel RequirementsNone.Only if client requested and it´s approved by Manager.Eligibility RequirementsCAD citizen, PRYour Life at Eviden as an Engagement Manager or Engagement Director:We are a team of professionals who care about the quality of our work and are globally recognized by best-in-class CSAT.You will be responsible for leading Canadian and global projects and/or programs, primarily for Fortune 500 companies.As an Engagement manager or Director, you will be responsible for your customer end to end: delivery, P&L, customer relationship and advisory.We offer a unique working environment – a blend of professionalism and a unique company culture. We are growing, which will create opportunities for you based on your talents and aspirations.What will make you successful:Business acumen: ability to understand the business side of technology and advise customers.Customer focus & consulting mindset: act a trusted advisor to the customers we serve.Strong foundational knowledge of ServiceNow: with ability to explain business implications of ServiceNow platform.Tools & Methodologies: good working knowledge of Agile, SCRUM, SAFe, PMP, Prince 2.People: mentor more junior team members, act as a role model, be inspiring to others.Team player: work collaboratively with different parts of our organization.Your Expertise:Education: bachelor's degree in business, or related field. MBA preferred.Years of Experience: 5+ years of program management experience delivering end-user facing products and services.Minimum Required SkillsAbility to wear many hats and learn quickly, and the collaborative leadership skills to lead a change in direction when needed.Innate curiosity and ability to thrive in ambiguous and rapidly changing startup environment. Self-starters and innovators with a positive, collaborative can-do attitude and bias for action are very welcome.Strong project management, leadership, dependency management and cross-group collaboration skills with a track record of managing complex projects with many partners.Experience across the entire product lifecycle - from project inception to ship and the know-how required to lead your crew to realize your vision.Strong affinity and experience in user-centered design, UX design and innovating on behalf of the customer is required.Excellent written and verbal communication & presentation skills through all levels of the organization, technical and non-technicalSolid understanding of web and mobile technologies, service operations at scale, and general ability to ramp up and go deep in new technical areasGreat problem-solving skills and ability to think strategically and analytically to define and track success metrics for your areasMix of product thinking, technical depth, user-centric design, analytics, cross-team collaboration, and external customer engagement.Preferred Skills: SN knowledgeCertificationsScrum.PMP

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    2 months ago

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    Job Overview: · Summary of Position · position offers the opportunity to work on high-level clients and learning from a skilled team while focused on driving growth, onboarding, and collaboration experiences. Travel Requirements None. Only if client requested and it´s approved by Manager. Eligibility Requirements CAD citizen, PR Your Life at Eviden...

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    Job Overview: · Summary of Position· position offers the opportunity to work on high-level clients and learning from a skilled team while focused on driving growth, onboarding, and collaboration experiences.Travel RequirementsNone.Only if client requested and it´s approved by Manager.Eligibility RequirementsCAD citizen, PRYour Life at Eviden as an...

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    Job Overview: · Summary of Position · position offers the opportunity to work on high-level clients and learning from a skilled team while focused on driving growth, onboarding, and collaboration experiences. Travel Requirements None. Only if client requested and it´s approved by Manager. Eligibility Requirements CAD citizen, PR Your Life at Eviden...

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    Job Overview: · Summary of Position· position offers the opportunity to work on high-level clients and learning from a skilled team while focused on driving growth, onboarding, and collaboration experiences.Travel RequirementsNone.Only if client requested and it´s approved by Manager.Eligibility RequirementsCAD citizen, PRYour Life at Eviden as an...

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