Remote Monitoring Specialist

4 weeks ago

Canada Breakthrough Academy Full time

Are you a planning pro who’s head-over-heels for Google Sheets/Excel?


~ Will you drop everything to help someone solve a tricky problem?


~ ABOUT BREAKTHROUGH ACADEMY
We run a ridiculously fast-growing company that helps innovative entrepreneurs in the contracting industry grow their businesses by implementing excellent operational systems into their companies. We believe in the unlimited potential of entrepreneurship and help our Members (clients) break through barriers and take their businesses to the next level.

Our proprietary training program brings systemization to a company’s operations, develops an entrepreneur’s core business skills, and holds accountability to goals along with a clear business plan.

We are leaders in the contracting industry, producing high-quality, engaging content across multiple channels and we are well on track to continue the growth of our audience.

Your superpower is Google Sheets/Excel. You love working with data in these programs all day, every day
You have the analytical skills and patience to simply explain worksheet functions to those who don’t speak tech language
You are a whizz with numbers, data models, and complex formulas
You can deliver results, always on time, while working independently and remotely
You enjoy being the go-to person for help and want to be part of the solution
Responsible for annually building new MBP files and data transfer
Providing technical support to Members who have a basic understanding of technology
Making annual updates linking the most recent Members’ Spreadsheets to our CRM, ensuring accurate data flow
Monitoring the Member Support inbox and responding to all member questions, by email and phone, within six business hours
Assisting coaches in building highly effective support systems for Members in new programs
Providing administrative support to our coaches and Members, helping to manage questions and issues effectively
3+ years combined experience in administrative/data analysis roles working with complex spreadsheets, data analysis, and formulas
~ Detailed knowledge of Google Sheets and/or Microsoft Excel and the ability to create complex data models and spreadsheets
~ Experience in Zoom, Google Drive, OneDrive, Microsoft Office, and Slack.


Knowledge of how to create SQL Queries or use Macros in Excel
Experience working in a robust CRM system


Supercharge your Excel proficiency and professional toolkit at a fast-growing company with lots to do
Contribute to a culture of administrative and customer service excellence.
Create a massive impact in an organization with an already strong foundation.
Enjoy the flexibility of working within a team that embraces remote work opportunities

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