Program Manager

3 weeks ago


Toronto ON, Canada SYSTRA Full time

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The primary responsibility of this role is to provide support to the Risk and mitigation action owners and Risk Management team, in effectively planning, monitoring, and reporting risk mitigation actions. Responsibilities and tasks include:

  • Collaborating with the Risk Lead to prioritize and plan communication with risk and action owners based on criticality, priority, and reporting timing requirements.
  • Reviewing the Risk Management plans, procedures, and templates, and adhering to the requirements to maintain a consistent approach throughout the process.
  • Collaborating with the Risk and Mitigation Action owners to develop, implement, monitor, score, and report risk response plans.
  • Assisting in managing Program Level risks, including accurately assessing cost and schedule impacts, and ensuring risks are correctly assigned to the appropriate senior representative.
  • Support the Program Risk team efforts by conducting monthly reviews of program-level risks and mitigation actions.
  • Assisting senior-level representatives with risk and mitigation actions identification and management.
  • Supporting the Risk management team by providing inputs to ongoing Risk reporting using proper formats and templates as per defined Plans and processes.
  • Managing, fostering, and maintaining senior-level client relationships.
  • Identifying and escalating Program level risks and issues that impact delivery.
  • Evaluating and contributing to the establishment of best practice Program risk policies, processes, and procedures in alignment with the agreed Program delivery approach, under the guidance of the Program Risk Lead.
  • Promoting collaboration and building relationships
Technical Management Expertise
  • Ability to identify & analyze Project, Program and Business risks.
  • Detailed understanding of construction technology, planning, delivery, and site logistics.
  • Detailed understanding of commercial approaches
  • Adept at monitoring and reporting Program-level progress and assure efficient and effective use of resources across the program.
  • Understanding of various Contract, Commercial and Governance procedures.
  • Excellent attention to detail and organizational skills to ensure the maintenance and upkeep of accurate data and reporting both internal and external.
  • Recognizes opportunities for innovation or improvements on existing working practices.
Leadership & Behavioral Qualities
  • Demonstrate senior leadership and core competencies at a high level of development.
  • The ability to engage and motivate others. To act as a role model and inspire others.
  • Ability to anticipate and forecast the key risks and opportunities available to the Program to ensure the core vision is achieved.
  • Respectfully listens to others and considers all views presented.
  • Puts team success above own interests.
  • Recognizes and understands the Clients priorities and holds the ability to adapt to requirements.
  • Coordinates workstreams and establishes actions plans with key stakeholders for implementation.

Key Experience/Other Mandatory Attainments

  • Strong program manager level leadership skills to manage and motivate program delivery teams delivering high risk, complex projects/programs.
  • High level of knowledge and understanding relating to planning and project management tools and techniques.
  • High level of knowledge and understanding relating to risk management tools and techniques.
  • Awareness of safety issues in an operational / project delivery environment.
  • High level of knowledge and understanding relating to contractual issues in a project environment.
  • Degree or equivalent with professional work experience in one or more specific disciplines in the Program, Project, or Commercial Management disciplines.
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