Remote Program Manager of Facilities and Fulfillment

3 weeks ago


Toronto ON, Canada Jll Full time

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Coordinate and plan work activities for the inventory control and maintenance planning technicians to accomplish goals and objectives of North America Customer Fulfillment teams
Act as first level escalation support for the inventory control and maintenance planning technicians during and after business hours ensuring spares and computerized maintenance system support is available.
Work closely with FC Operations, Operations Engineering, FC Start up Team, RME Reliability Team, Central Planning, ACES team, and Safety in supporting building systems optimization, maintenance and project implementation
Lead the Root Cause Analysis and Permanent Corrective Action activities at the site.
Assist with skill assessments for the Technical positions within NACF Maintenance teams
Handle flexible work load which may come from management or FC operations
Serve as the primary conduit for both upward and downward communication with the Central Reliability Team to both feed up information and data to help drive local and network change while also disseminating and driving reliability efforts and programs downward to local your teams
Drive and promote safety culture within the site including subcontractors, suppliers and visitors
Provide engineering guidance to Technicians as needed to ensure maintenance goals are aligned with site operation’s needs.
Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
Support the Maintenance Manager in the implementation of short and long-term projects for the site as requested
Perform regular deep dives/data analysis to understand key focus areas for improvement across facility
Deploy, manage, and improve predictive maintenance program, including Thermography, Vibration, and Ultrasound technologies
Create, deploy, and share best practices at facility and share with other sites
Lead continuous improvement events and generate cost savings that exceed site performance goals
Bachelor’s degree
~ Minimum five years’ experience as a Reliability Engineer or equivalent including managing teams, budget responsibilities, supplier management, problem solving, and client/ customer relations.
~ Prefer experience managing teams in an industrial environment containing conveyance, process control and powered trucks.
~ Must have strong computer skills, including MS Excel, Word and Office
~ Relevant training in MHE, Controls Systems, PIT as well as general building operations
~ Experience in project management
~ Experience with leading and delivering technical training
~ Strong analytical skills to deep dive into data
~ Pareto Analysis


Ability to lead others in a technical role and interact with all levels of management.
Ability to interpret and understand policies and procedures and relate them to others.
Field service engineering experience
Ability to develop and maintain a partnership and communicate effectively, both in writing and verbally with Safety, Operations, Engineering, Sr. Management, peers, contractors and vendors
Ability to multitask and prioritize many different projects
Root Cause Analysis formal training and facilitation experience
Electrical and electronic principles
Blueprint and electrical schematic reading
Experience in usage of CMMS programs in support of RCA projects
Industrial electrical
Industrial controls
Industrial electronics & robotics
On-site –Hamilton, ON If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.



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