Working Operations Manager

3 weeks ago


Canada Alpineservices Full time

Status : Full Time, permanent (The role will require flexibility in shift times, as interaction with night cleaning crew will also be required.
Alpine has grown to become one of Canada’s leading janitorial and building maintenance service providers to over 2000 distinct facilities across Canada. Alpine’s brand of “Reflecting Excellence” distinguishes it from others. The Operations Manager oversees multiple sites, a portfolio, or a territory, and manages employees or subcontractors directly or indirectly. The prime focus of the Operations Manager is to ensure that Alpine meets its contractual obligations in line with service and budget parameters, and to look proactively for ways to increase performance. Open to candidates who are looking to relocate from other areas
Subcontractor Management
Participates in the hiring, training, and supervision of subcontractors and their activities
Ensures that subcontractors are compliant with requirements such as security clearances, GST, business licensing, WCB, liability insurance, etc
Ensures that Alpine standards are adhered to through subcontractor work
Conducts periodic audits or site inspections to ensure that work is completed as required
Client Relations Management
Liaises with clients to ensure that performance standards are met and complaints are addressed
Participates in same-site growth (additional services, additional square footage, additional fees)
Expense Management
Ensures subcontractor hours are in line with budget
The Operational Manager will require flexibility in shift times, as interaction with night cleaning crew will also be required. Must have valid driver’s license with clean driving abstract.
Management experience in a fast paced environment dealing with a very diverse work force
Proficiency in using Microsoft Word, Excel, and other programs to produce reports and trends and results for the account
Excellent communications and change management skills
Ability to travel on an active schedule as well being available for any immediate issues that may arise
We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing.


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