Control Centre Supervisor

2 weeks ago

London ON, Canada Securiguard Services Ltd. Full time

Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner.

NATURE AND SCOPE

The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM however may be required to work at other times including evenings and weekends as dictated by operational requirements or as directed by the Manager.

The Control Centre Supervisor provides indirect supervision of four Control Centre Operators by ensuring staff compliance with applicable statutes, regulations, policy, procedures and directives as required of their position and as established by the College and London Police Service. The incumbent is responsible for screening prospective Control Centre Operators by conducting aptitude testing and interviews to determine suitability and selecting the best qualified candidates to fill operational needs. In cooperation with the Department Training Officer, the Control Centre Coordinator is responsible for developing and conducting intake, in-service and other training for Control Centre Operators consistent with operational need and to ensure all Control Centre Operators are fully competent in the execution of their assigned duties, monitoring, testing and evaluating the performance of newly hired Control Centre Operators to determine suitability and recommending or opposing permanent placement on completion of the probationary period, conducting annual performance reviews with Control Centre Operators and establishing individual development goals and objectives to maintain continuous performance improvement, directing and briefing Control Centre Operators on all operational matters and procedures, ensuring the submission and completion of appropriate reports and documentation and ensuring they meet standard with respect to content and quality, ensuring all Control Centre activity is in compliance with statutory requirements, college policy, department directives, operating procedures, and applicable agreements, ensuring the appropriate and responsible use of Control Centre resources and equipment, determining operational priorities of the Control Centre and reacting to all matters on an appropriate basis, maintaining the currency and accuracy of all reference material related to the Control Centre including notification lists, manuals and other documents, conducting daily audits of dispatch and occurrence records, preparing and distributing monthly and annual occurrence statistics reports and for the preparation of other statistical reports as required by department and college administrators, ensuring procedures are in place for the proper response to all anticipated emergency situations including mechanical failures, floods, fires, personal emergencies and major crimes, and that all Control Centre Operators are fully familiar with these procedures and fully competent to carry out all duties contained in these procedures.

REQUIRED SKILLS AND ABILITIES

  • Canadian citizenship or be a permanent resident of Canada.
  • Certificate in Emergency Communications from a Community College or equivalent specialized training or work experience.
  • No criminal convictions for which a pardon has not been granted and have no criminal charges pending before the court.
  • Excellent communication skills, both verbal and written including the ability to obtain and convey pertinent information quickly and accurately.
  • The ability to maintain a calm, professional demeanor while dealing with a wide variety of unusual and rapidly changing situations.
  • The ability to respond quickly and appropriately under stressful conditions.
  • A high degree of familiarity with provincial and federal laws, college policy as well as procedures and directives as required of their position and as established by the College and London Police.
  • The ability to maintain confidentiality of sensitive information.
  • The ability to work independently, without direct supervision as a member of a team.
  • Familiarity with public safety radio procedures and protocols including multi channel/band and telecommunications interconnects.

ADDITIONAL QUALIFICATIONS

In addition to these minimum requirements, preference will be given to candidates who:

  • Have exemplary experience in any field of customer service
  • Have previous security related experience
  • Possess well developed and current computer and related technical skills including advanced competency in the following computer software applications:
  • Windows NT, Windows Vista, MS Office applications, Netscape/Communicator/Explorer, D3 or similar records management system
  • Familiarity with C.P.I.C., P.A.R.I.S. and I.R.I.S. procedures and protocols.
  • Have advanced working knowledge of current dispatch software systems including Protégé, D3, SIMS, C*CURE, BOSCH video, Omni Cast and Dictaphone.
  • Ability to perform advanced computer hardware diagnostics and trouble shooting.

Securiguard Services Limited, a leading security and safety solution provider in Canada for almost fifty years, deploys personnel across various industries, including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects. With a team of 4000+ professionals, Securiguard offers a comprehensive selection of safety and security services across Canada by air, land, or sea. We are an equal opportunity employer, committed to a diverse and inclusive work environment fostering respect, inclusiveness, and career growth.

Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: " HROntario@securiguard.com "

#INDONT

#J-18808-Ljbffr

  • Control Centre Supervisor

    2 weeks ago

    London, Ontario, Canada Securiguard Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. NATURE AND SCOPE The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM...

  • Control Centre Supervisor

    2 weeks ago

    London, Canada Securiguard Services Ltd. Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. NATURE AND SCOPE The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM...

  • Control Centre Supervisor

    2 weeks ago

    London, Canada Securiguard Services Ltd. Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. NATURE AND SCOPE The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM...

  • Control Centre Supervisor

    2 weeks ago

    London, Canada Securiguard Services Ltd. Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. NATURE AND SCOPE The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM...

  • Control Centre Supervisor

    2 weeks ago

    London, Canada Securiguard Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner. NATURE AND SCOPE The incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM...

  • Control Centre Supervisor

    3 weeks ago

    London, Canada Securiguard Full time

    Securiguard is seeking a passionate and experienced Control Centre Supervisor to join our campus security team. Join us in this elite role where your vigilance and dedication contribute to the overall safety and success of our Campus partner.NATURE AND SCOPEThe incumbent works a nominal 40-hour week, normally Monday to Friday from 8:00 AM to 4:00 PM however...

  • Project Controls Supervisor

    7 days ago

    Cambridge, ON, Canada The MEARIE Group Full time

    Field Supervisor, South Operations GrandBridge Energy Inc. is guided by a vision to be a leader in energy transformation and driven by a mission to bridge communities to the energy future. GrandBridge Energy delivers safe and reliable electricity to 113,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries, and the...

  • Service Supervisor Pest Control

    2 weeks ago

    Hamilton, ON, Canada Rentokil Pest Control South Africa Full time

    Als Service Supervisor Pest Control geef je leiding aan een serviceteam van technische medewerkers en ben je verantwoordelijk voor de uitvoer van de werkzaamheden, het behalen van de doelstellingen, het motiveren van je mensen, waarbij natuurlijk de veiligheid van jouw service team voorop staat. Je bent verantwoordelijk voor een aantal administratieve...

  • Youth Services Supervisor

    2 days ago

    London, Canada Northwest London Resource Centre Full time

    Northwest London Resource Centre **Youth Services Supervisor** **Position overview**: The Youth Services Supervisor will lead the successful delivery of the CORE services “Neighbourhood Child, Youth and Family Services” in relation to Youth Voice/ Youth Expression, Youth Programs and Employment Readiness for Northwest London. The position will also...

  • Event Services Supervisor

    2 days ago

    London, Canada London Convention Centre Full time

    Opened in 1993, RBC Place London (formerly London Convention Centre) has a reputation of providing world class service to all who step foot inside the facility. Our goal is to delight guests with every act, and our ongoing success of creating raving fans attests to our achievement in reaching this goal. Boasting 70,000 square feet of meeting, conference and...

  • Manager, Infection Prevention

    2 days ago

    London, Canada London Health Sciences Centre Full time

    **Who We Are**: **Who We Are** London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities...

  • Supervisor, data control

    3 weeks ago

    Mississauga, ON, Canada People Corporation Full time

    We are seeking a Claims Supervisor to join our BPA team in Mississauga. Please note that this position is 100% in-office. Hours: 8:30am - 4:30pm Monday to Friday. The Claims Supervisor assists with coordinating the activities for a of approximately 8-10 employees at BPA Mississauga location and provides support for all staff at our field offices who...

  • Full Time Mobile Patrol Supervisor

    18 hours ago

    London, Canada Paladin Security Full time

    Full Time Mobile Patrol Supervisor - London Health Sciences CentrePosition:  Mobile Patrol SupervisorSite:  London Health Sciences Centre - Victoria CampusCity:  London, OntarioStatus:  Full TimeHours:  Monday - Friday 2230-0630hrPay Rate:  $17.50/hrWorking on assigned shifts, you will work full time shifts providing proactive and reactive security...

  • Mobile Patrol Supervisor

    18 hours ago

    London, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place because we CARE !  Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience...

  • Inventory Control Associate

    2 days ago

    London, Canada Tilray Full time

    **Inventory Control Associate** **- London, ON** **(on-site)** **_About Tilray Brands Inc._** - Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and...

  • King's Community Support Centre Clinical Supervisor

    2 days ago

    London, Canada King's University College Full time

    **JOB TITLE**: King’s Community Support Centre (KCSC) Clinical Supervisor - Contract Posting Job Reference #202306-01 **DESCRIPTION**: The KCSC Clinical Supervisor will be responsible for: - Providing ongoing social work practice education, clinical support and evaluation to Bachelor of Social Work and Master of Social Work students within the KCSC. -...

  • Garden Centre Salesperson

    2 days ago

    London, Canada Baseline Nurseries and Garden Centre Full time

    Generate sales by advising customers on selection of plants, shrubs and trees; methods of planting and cultivation; and proper care. Assess inventory of stock and advise supervisor of new stock requirements. Organize the display of plants, shrubs and trees for optimal display attractiveness. Applicant must be able to work well with others, be able to manage...

  • Controller

    3 days ago

    London, Canada Quest Brands Full time

    **Controller** About Us: Quest Brands Inc. is a proud, family-owned Canadian company. We are a leading North American manufacturer of quality Construction & Safety, Home & Garden, and Winter Preparation products. We pride ourself on being an enjoyable, collaborative and dynamic workplace; one that is focused on encouraging enthusiasm and motivation amongst...

  • Quality Control Supervisor

    2 weeks ago

    Hamilton, ON, Canada AtomVie Global Radiopharma Inc. Full time

    AtomVie Global Radiopharma Inc. is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to transform patients’ lives by advancing high quality drugs for the treatment and diagnosis of diseases. We are a community that challenges ourselves professionally, takes pride in what we can...

  • Computer Numerical Control

    3 weeks ago

    London, ON, Canada HORIBA, Ltd. Full time

    Computer Numerical Control (CNC) Machinist HORIBA Canada Inc., located in London, Ontario, is looking for one (1) full-time and permanent Computer Numerical Control (CNC) Machinist (NOC 72100). The successful candidates will be responsible for the following: Read and interpret engineering drawings, blueprints, charts, and tables, or study sample parts to...