Account Manager

3 weeks ago


Toronto ON, Canada FUSE Create Full time

RESPONSIBILITESKey account service support and day-to-day liaison on assigned client portfolio. Developing strong, professional relationships with clients – thoroughly learning their business and providing trusted support, and helping to identify client growth opportunitiesDevelops internal briefing documents for specified projectsBuilds and monitors schedules and manages the project team to ensure timely delivery of projectsDaily management of status documents and correspondenceEnsures all client requests are met in a timely and service-oriented mannerMust have a solid understanding of digital and social campaigns and the agency processes needed to execute a campaign in any of these channelsWork with our Strategy and Creative teams to ensure we deliver results-oriented programs.Accountable for the execution and quality control of projects from development of creative brief to project completion on schedule and within budgetAssist in development of project estimates and management of estimate through to project completion in partnership with Project Management teams.Review of weekly efficiency reports by dockets and reports any discrepancies; attends monthly profitability meeting with FinanceQUALIFICATIONSMust have a post-secondary diploma / degree with at least 2-3 years of relevant industry experienceClient-facing experience, preferably in digital-first campaignsDemonstrated experience and passion for strategy with an understanding of key platforms in the space (TikTok, Facebook, Twitter, Instagram, Snapchat)Experience in working with media to traffic digital and social ad programsDemonstrated people management skillsMust have strong listening, communication (oral and written) and client service driven expertiseMust have excellent organizational skillsMust have high capacity and the ability to multi-task multiple projects with strong attention to detail; a self-starter who can prioritize and organize numerous demands with quick turnaround using strong timeManagement and above-average interpersonal/service based skillsProficient in all MS Office programsWHO IS FUSE CREATE? We’ve built a collective of people and talent to do one thing; Turns Heads. For us, that means creating work that gets noticed and brands that get adored. And for 21 years, we’ve had an overwhelming urge to do that. To build an independent, full-service creative agency where every brief, campaign and person is equal parts common sense and wonder. To lay a foundation for the work and a path for our clients, and in the process, change perceptions, change behaviour, and change the rules. What does independence mean for you? It means your life, career, and growth won’t be dictated by the vagaries of New York or account shifts in Kuala Lumpur. Your contributions will be seen, noted, and celebrated by the hands-on ownership right here. And it means we can make the decisions that matter to you, with you. That independence allows us to adapt, adopt, and never think a certain way but rather, any way. And at the heart of every idea, campaign, or experience we create, is always the drive to Turn Heads. If anything you just read resonates, drop us a line, we’ll find a place for you.FUSE Create Inc. is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. FUSE Create Inc. is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.



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