Technical Application Specialist, Application Maintenance and Transformation

3 weeks ago

Toronto ON, Canada RBC - Royal Bank Full time

Job Summary

The Maintenance and Transformation team seeks a highly motivated and results-oriented Technical Application Specialist to play a pivotal role in ensuring the uptime, stability, and security of our mission-critical applications. This individual will leverage their technical expertise and problem-solving skills to maintain and enhance our core systems while collaborating effectively within a fast-paced environment.

Job Description

What is the opportunity?

  1. Join a dynamic team dedicated to the ongoing maintenance and improvement of our business-critical applications.
  2. Gain invaluable experience working within a high-pressure, high-visibility environment.
  3. Develop and refine technical and problem-solving skills across a diverse range of technologies.

What will you do?

  1. Conduct comprehensive code analysis to identify and troubleshoot application issues.
  2. Provide support for code deployments, including attendance at code and release walkthrough meetings.
  3. Participate actively in change management processes and support the execution of certificate upgrades.
  4. Manage compliance remediation activities and perform routine production support tasks.
  5. Design and develop automated solutions utilizing scripting languages to address recurring issues.
  6. Monitor and maintain the smooth operation of batch processes and peripheral systems.
  7. Proactively identify potential problems, mitigate risks, and escalate critical issues when necessary.
  8. Foster strong working relationships within the team and participate in disaster recovery exercises.

What do you need to succeed?

Must have:

  • Demonstrated analytical and problem-solving skills with a keen eye for detail.
  • Experience in coding languages (C# or Python preferred) for scripting and automation.
  • Proven proficiency in UCD, Jenkins, Ansible, MongoDB, and SQL Server.
  • Solid understanding of Windows Server administration, IIS, certificate management, and the ELK Stack.
  • Excellent communication, collaboration, and interpersonal skills.
  • Proven ability to work independently, meet deadlines, and deliver high-quality work consistently.

Nice-to-have:

  • Experience with C# or Python programming languages beyond basic scripting.
  • Prior experience with disaster recovery planning and execution.

What's in it for you?

  • We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.

#LI-HYBRID #LI-POST

Job Skills

Critical Thinking, Customer Support Systems, Group Problem Solving, Installation Support, IT Service Level Management, IT Service Management (ITSM), IT Standards, Technical Troubleshooting

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