Director, Pharmacy Operations, Lower Mainland

3 weeks ago

Vancouver BC, Canada CareRx Full time

Job Details

Description

Your Day To Day

  • Responsible for driving financial planning activities across the pharmacies in your region, including monitoring profit and loss statements, and implementing measures to attain target metrics, including but not limited to labour, inventory and expense control
  • Holds each leader in the region accountable for the achievement of all targets and commitments
  • Holds each leader in the region accountable for meeting all legislative, regulatory and professional practice requirements (e.g. compliance with British Columbia College of Pharmacists requirements, residential care policies and audits)
  • Holds each leader in the region accountable for their teams’ compliance with company policy, practice and standard operating procedures
  • Directly lead and manage a pharmacy in the region.
  • Ensuring the operations complete their orders in adherence to company standards.
  • Responsible for optimal deployment of human resources to support all pharmacy functions. This includes coaching as well as providing support across the region.
  • Using lean methodology and other six sigma tools, regularly reviews business operations processes to ensure continuous improvement. Recommends and makes corrections as required.
  • Ensure the site leaders implement and manage their inventory in a manner that optimizes operational and financial performance
  • Implement and manage KPIs to improve pharmacy efficiency.
  • Develop and foster partnerships with clients to ensure high level of customer satisfaction.
  • Support and collaborate with business development/ client engagement regarding prospective and existing clients.
  • Responsible for overall regional budgets, resources (i.e. inventory) and labour (i.e. staffing levels, scheduling) to achieve and exceed Company objectives.
  • Ensures a positive culture aligned with the CareRx Mission, Vision, Mission and Values
  • Participate in the pharmacy-related home partner transition processes, as required.
  • Facilitate cross-training amongst work teams, and optimization/allocation of shared resources (e.g. delivery services)
  • Responsible for addressing employee performance, including preparation and delivery of probationary and annual performance evaluations and execution of employee development plans for direct reports.
  • Address internal human resources concerns, identifying solutions and action plans
  • Actively participate in the annual compensation review process(es), as well as ad hoc market pricing activities
  • Maintain an informed team through regular team meetings, and facilitate active and collaborative communication between all work teams
  • Accountable for workplace health and safety compliance, and facilitating an active health and safety committee in all sites

What You Bring To The Team

  • Registration and in good standing with the provincial College of Pharmacists (i.e. RPh) is required
  • A minimum of 3-5 years’ experience in a director level role (leader of leaders) within a high volume pharmacy, production or distribution environment.
  • Lean and/or six sigma certification required.
  • Strong operational experience at a leadership level coupled with strong business and financial acumen.
  • Effective at delegating and setting the pace and direction for your team and cross functional teams.
  • Proven record of building high performing teams while developing and implementing standards of practice.

Qualities for Success:

  • Must have excellent customer service and interpersonal skills, oral and written communication skills and be able to interact with persons of varying levels of professional expertise in a professional and mature manner.
  • Must be skilled in critical thought processes and be able to prioritize appropriately.

Qualifications

Skills

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Motivations

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Education

Experience

Licenses & Certifications

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