Field Service Representative/Technical Services
3 weeks ago
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays and many other excellent benefits
Travel to customer locations to troubleshoot and repair all Flowserve Control Valve Business Unit products, solicit the sale and installation of spare parts. This position also involves the use of valve diagnostic systems for predictive and preventative maintenance. Answer customer’s questions over the telephone or by e-mail in order to solve problems. Troubleshooting and repairing equipment in the field. The equipment will primarily consist of Flowserve Control Valve products, but may also include control valve products of other manufacturers.
Provide technical phone support to customers
Conduct diagnostic testing on control valves and interpret the results. Testing can be via SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP software.
Ability to configure, calibrate and commission all digital equipment manufactured by Flowserve. Proficient with HART, MODBUS and Foundation Fieldbus digital communication protocols.
College or technical school; two years related experience and/or training; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Basic knowledge of computers is helpful.
Specific vision abilities required by this job include clear vision to pass a motor vehicle driving test since driving of rental or company vehicle is required with this job.
\#Job Family : OP Field Service
EOE including Disability/Protected Veterans. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers. com as result of your disability.
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