Service Customer Care Administrator

3 weeks ago


Saskatoon SK, Canada VersaBank Full time

VersaBank is an inclusive, entrepreneurial, Schedule 1 Chartered Bank with over $4.3 billion in assets and growing. As Canada’s most innovative bank, VersaBank operates as a branchless financial institution that obtains its deposits and provides most of its loans and leases electronically, with innovative deposit and lending solutions for financial intermediaries that allow them to excel in their core businesses.

VersaBank’s Common Shares trade on the Toronto Stock Exchange (“TSX”) and Nasdaq under the symbol VBNK. Our Series 1 Preferred Shares trade on the TSX under the symbol VBNK.PR.Our head office is located in London, Ontario, with various offices located across Canada. For more information on VersaBank, please visit our website at .

We are currently recruiting a Client Services Administrator Trustee Services, to join our Commercial Deposits team at our Saskatoon office, located in Innovation Place on the University of Saskatchewan campus.

VersaBank is looking for a Client Services Administrator, this position is a challenging and diverse role. They will be an important part of the team that manages the daily operations and delivery of the Bank’s deposit products and services.This role provides relationship support to our Trustee Integrated Banking (TIB) portfolio.

You will work closely with our Manager, TIB Services and be part of a dedicated support team. The successful candidate will demonstrate their commitment to providing exceptional client service and a willingness to take on new responsibilities and challenges as they arise.

3 years relevant experience in the banking/financial services industry. Experience in the brokerage or insolvency industry is an asset.
~ A business degree or post-secondary education in a related field.
~ Strong knowledge of banking regulatory compliance, AML/ATF requirements, day-to-day banking activities and deposit/cash management products and services.
~ Able to build relationships and interact with a diverse range of commercial clients.
~ Superior knowledge of Microsoft Office. Power BI is an asset.

We offer excellent career advancement opportunities, an informal, positive work environment, and a very competitive compensation package that includes base salary, an outstanding benefit package, tuition refund program, pension supplement, fitness club membership and participation in an attractive incentive award program.



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