Virtual Customer Service Representative
6 days ago
Embark on a rewarding career journey as a Customer Service Representative at Masterfeeds Saskatoon. In this role, you'll be the heartbeat of our customer interactions, providing insightful guidance on our products and services.
As a dedicated advocate for customer happiness, you'll address concerns with empathy, navigate complaints with finesse, and seize opportunities to direct customers. As a Customer Service Representative, the following will be your key responsibilities:
Understand Masterfeeds product and service and share that knowledge with the customer
Respond to customer inquiries regarding order status, product availability, and shipping information and provide follow up to the customer
Ensure proper communication between sales desk and manufacturing plant
Maintain a safe and sanitary atmosphere and ensure compliance with quality standards
Exceptional customer service skills
Understand and communicate in English (verbal/written)
Proficiency in Microsoft Office and internet applications
At Masterfeeds, we are proud to be a leading nutrition provider for animal agriculture in Canada since 1929, with over 20 feed manufacturing plants across the country, employing over 600 people, and supporting over 7000 Canadian farm families every year.
A competitive wage and pension plan
Group insurance benefits, including health, dental, and vision
If you are interested in joining our team, please apply online or send your resume by email or mail
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