SharePoint Developer and Support Analyst

1 month ago


Ottawa ON, Canada Defence Construction Canada Full time

Language Requirement:
Bilingual Preferred
The Technical Analyst, Information Management (IM), designs, modifies, develops, writes and implements automation and integration applications for electronic content management (ECM). The incumbent supports and/or installs software relating to information management applications, participates in test review and analysis, test witnessing and certification of software, and carries out research on a variety of business application system concepts, practices and procedures.
Perform technical analysis and develop automation and integration applications in support of business requirements, strategies, and Information Management (IM)
Develop technical requirements and translate business needs and functional documents into technical solutions
Analyze business processes, code and develop enhancements to add functionality and convert existing programs using information management applications
Gather functional and technical requirements for enterprise content management applications and carry out research on solutions for software problems
Implement and customize SharePoint-based solutions for Collaboration portals, Enterprise Content Management, Workflows and Enterprise Search
Develop test cases in collaboration with business users to minimize production issues
Investigate and resolve critical system issues and support Service Desk colleagues in responding to information management application-related queries
Create technical designs, specifications, change requests, training documentation and other material
Ensure quality standards are met, in line with corporate expectations
Manage risk
Support the administration of Laserfiche, including user access, repository structures and records management rules
Research emerging technologies, provide technical and functional feedback on design considerations in developing SharePoint Online and Microsoft 365 Online solutions
Provide direction and assistance to the Business Analyst and Head Office departments to ensure proper integration of systems software
Mentor and support teammates in responding to technical development questions and problems
Best practices, methods, trends and legislation in information technology and information management
Expert knowledge and experience in SharePoint, PowerAutomate and PowerApps
Knowledge and experience in developing applications using XML, .NET, SQL and/or C#
Corporate business applications i.e. Document and Records Management
Project and risk management principles
Minimum: college diploma in computer science with eight years’ relevant experience, or the equivalent
University degree in Computer Science with Project Management Body of Knowledge (PMBOK) and Information Technology Infrastructure Library (ITIL) knowledge/education/training, and Information Management best practices
Use computer programs to perform advanced tasks
Use applicable computer software and operating systems
Write technical solutions and guidance documents
Apply project management and risk management techniques
Typical office environment with occasional travel
In your role as The Technical Analyst, Information Management, your package is valued at 25% to 30% of your salary.
Public service pension
100% employer-paid annual sick leave, health and dental premiums, and life, accidental death, and short- and long-term disability insurance
$750 Health Care Spending Account (for some medical expenses that aren’t covered under provincial plans or our standard insurance plan)
Telus Virtual Health Care
Hybrid workplace options including $400 allowance every two years to support work-from-home options
To begin a career with Defence Construction Canada (DCC), you must be a Canadian Citizen or a permanent resident of Canada. For more information about obtaining a security clearance, please review the Standard on Security Screening.
Employees are further required to review their obligations under the Code and notify the President's Office of any changes in their circumstances at the earliest possible opportunity, and to complete the Annual Update once a year.
We actively encourage applications from all, including but not limited to, women, Indigenous Peoples, persons with disabilities, visible minorities and members of the LGBTQ2+ community. DCC is an equal opportunity employer and will consider all requests for accommodation based on a medical contraindication, religion or another prohibited ground for discrimination under the Canadian Human Rights Act.


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