Senior ServiceNow Developer

6 days ago

Oshawa ON, Canada CPUS Engineering Staffing Solutions Inc. Full time

Level:  Senior MP5
Contract Duration: 24 Months
Work Mode: Hybrid (4 days remote per week, 1 day on-site)
Employment Type: Consultant (Incorporated Contractor)

*The successful candidate will be required to complete a CSIS Security Clearance at the time of offer acceptance.

The Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the ServiceNow platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP SuccessFactors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management.
Develop self-service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.
Implement automated workflows using Flow Designer, Workflow, and scripting (JavaScript, Glide API).
Integrate ServiceNow HRSD with SuccessFactors EC, Workday, or other HR systems using REST/SOAP APIs, IntegrationHub, and MID Server.
Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
Configure role-based access controls and maintain data confidentiality for sensitive HR data.
Testing & Documentation
Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.
Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
Continuous Improvement
Stay updated with ServiceNow releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.
 
Bachelor’s degree in Computer Science, Information Technology, or related field.
~5+ years of ServiceNow development experience, with at least 3 years in HRSD and Employee Center.
~ Strong knowledge of ServiceNow platform architecture, HRSD data model, and portal development.
~ Proficiency in JavaScript, HTML, CSS, AngularJS, and Glide scripting.
~ Hands-on experience integrating ServiceNow with SuccessFactors EC or similar HR systems.
~ ServiceNow Certified System Administrator (CSA).
~ ServiceNow HRSD Implementation Specialist (preferred).
~ Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. This effort supports our client’s long-term strategy for equity, diversity, and inclusion.

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