Sr. ServiceNow HR Developer

1 week ago

Oshawa, Canada CPUS Engineering Staffing Solutions Inc. Full time

Job ID: 25-192

Closing Date: Thursday December 4^th, 2025 (5:00PM EST)

Number of Vacancies: 2

Level: Senior MP5

Contract Duration: 24 Months

Hours of work: 35 hours per week

Location: 1908 Colonel Sam Drive, Oshawa, ON

Work Mode: Hybrid (4 days remote per week, 1 day on-site)

Employment Type: Consultant (Incorporated Contractor)

*The successful candidate will be required to complete a CSIS Security Clearance at the time of offer acceptance.

Job Overview

- The Senior ServiceNow HR Developer is responsible for designing, developing, and implementing HR Service Delivery (HRSD) solutions on the ServiceNow platform, with a strong focus on Employee Center (EC) and integrations with systems like SAP SuccessFactors Employee Central. This role ensures seamless employee experiences by configuring HR workflows, portals, and lifecycle events while adhering to best practices and security standards.
- Solution Design & Development
- Configure and customize HRSD modules: HR Case Management, Lifecycle Events, Employee Center/Employee Center Pro, and HR Knowledge Management.
- Develop self-service portals and widgets using HTML, CSS, AngularJS, Bootstrap, and Service Portal framework.
- Implement automated workflows using Flow Designer, Workflow, and scripting (JavaScript, Glide API).
- Integration
- Integrate ServiceNow HRSD with SuccessFactors EC, Workday, or other HR systems using REST/SOAP APIs, IntegrationHub, and MID Server.
- Ensure accurate data exchange for job changes, onboarding/offboarding, and employee lifecycle events.
- Security & Compliance
- Configure role-based access controls and maintain data confidentiality for sensitive HR data.
- Testing & Documentation
- Conduct unit testing, UAT support, and maintain detailed technical documentation for configurations and integrations.
- Collaboration
- Work closely with HR stakeholders, IT teams, and platform architects to gather requirements and deliver scalable solutions.
- Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives).
- Continuous Improvement
- Stay updated with ServiceNow releases and implement new features like Virtual Agent, AI Search, and Performance Analytics.

Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 5+ years of ServiceNow development experience, with at least 3 years in HRSD and Employee Center.
- Strong knowledge of ServiceNow platform architecture, HRSD data model, and portal development.
- Proficiency in JavaScript, HTML, CSS, AngularJS, and Glide scripting.
- App Engine experience.
- Hands-on experience integrating ServiceNow with SuccessFactors EC or similar HR systems.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow HRSD Implementation Specialist (preferred).
- Excellent communication and stakeholder management.
- Strong problem-solving and analytical skills.

Our client is dedicated to promoting employment equity and encourages applications from equity-seeking communities including but not limited to: Indigenous Peoples, racialized individuals, persons with disabilities, and women. Our client aims to build a diverse team that reflects the communities it serves, enhancing its ability to meet their needs. We are committed to an inclusive and accessible work environment and invites all qualified individuals to apply, offering accommodations during the application, interview and onboarding process as needed. This effort supports our client’s long-term strategy for equity, diversity, and inclusion.

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