ServiceNow Specialist, Configuration Management Database

4 weeks ago

Toronto ON, Canada TheGetch Full time

Required Skills:
Collaborative Development
Contribute to the agile team goals by collaborating with other functional teams, actively participating in Scrum ceremonies and expanding the technical capabilities of the team.
Lead the design and development of cost-effective and innovative solutions to meet business objectives while also maintaining existing applications.
Programming Ability
Perform and coordinate complex application programming activities within the Scrum team such as developing specifications, coding, testing, debugging, adjusting and documenting in order to ensure successful implementation and maintenance of programs.
Design the application's technical infrastructure through specific databases, programming languages, utilities and Test Driven Development (TDD).
Lead & Influence
Lead code-review sessions and ensure overall code quality aligns with business and project requirements.
Monitor production and user acceptance testing support to troubleshoot complex problems on applications and technologies.
Assist in the transformation from Waterfall to Agile methodologies/practices.
Who You Are
You can demonstrate experience in 3+ years experience in development, with a focus in developing custom applications within ServiceNow.
You have:

Exposure to the following ServiceNow modules: Incident, Change, Problem, Knowledge, Resource, Asset Management, Service Levels (SLA) and Content Management.
Experience with Service Catalog and Service Portals, as well as building out API integrations and case exchange.
Experience using ITIL best practices in ServiceNow with a focus on ITSM solutions.
Previous experience and knowledge of working within an Agile environment.
Strong verbal and written communication skills, the ability to effectively problem solve, work effectively as part of a team and independently, and have a strong customer service mindset.

It would be considered a strong asset if you have exposure to ServiceNow design, a JavaScript development background, exposure to MID servers and an understanding of Cloud Services.
You hold the following certifications: ITIL, ServiceNow Certified Implementation Specialist and you have these 5 core skills and have hands on experience in these SNOW areas:
1. Platform upgrade activities
2. MID servers installation/troubleshooting
3. Integrations REST/SOAP/Scripted web service
4. PowerShell scripting
5. CMDB/Discovery
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