E- commerce Operations Manager

1 month ago


Montréal QC, Canada Commissionnaires du Québec Full time

Commissionnaires du Québec est une équipe de spécialistes chevronnés qui offre des services en sécurité et cybersécurité dans une optique de démocratisation. Une flexibilité d’horaire car nous priorisons la conciliation travail-Famille
Bureau lumineux et convivial (bureau à 3 minutes à pied du métro Sherbrooke)
Salaire compétitif, programme REER collectif, assurance collective, remboursement du transport en commun;
Reconnaissance du travail des employés, car chacun contribue au succès de l’entreprise;
Sous la supervision du Directeur de gestion de contrats, le coordonnateur(trice) aura pour principale responsabilité d’assurer la responsabilité de la coordination et du maintien du service sur ses contrats, il aura également la responsabilité de superviser les équipes terrain et optimiser les besoins opérationnels.

la bonne satisfaction et conformité des services sur les sites en effectuant des visites sur le terrain;
à ce que les besoins et demandes opérationnels, pour l’ensemble de ses contrats, soient couverts et réponds aux diverses problématiques des contrats de façon efficiente;
comme superviseur en assurant la gestion de ses équipes: formation, évaluation du rendement, supervision, mobilisation, disciplinaire;
en partenariat avec la répartition, les assignations des agents de sécurité sur leurs contrats;
les horaires hebdomadaires et fais l’ajustement des heures supplémentaires, d’erreur sur les paies;



Diplôme d’études collégiales (DEC) en administration ou tout autre domaine pertinent;
~Expérience pertinente en gestion de personnel et service client;
~ Bonne connaissance de la suite Office et systèmes ERP;
~ Bilinguisme (français et anglais).


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