Associate Manager

3 weeks ago

Toronto ON, Canada University of Toronto Full time

Faculty/Division: Faculty of Arts & Science
Campus: St. George (Downtown Toronto)
The Faculty of Arts & Science is the heart of Canada's leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.


The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking, and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.



The Office of the Faculty Registrar works closely with departments and colleges at the Faculty of Arts and Science, concerning virtually all matters relating to Arts and Science students. We coordinate personal, financial, and academic counselling, registration and enrolment, student records, transfer credit, petitions, final examinations, and graduation.


Under the general direction of the Associate Faculty Registrar & Director, Registrar Services, the incumbent is a key member of the Faculty Registrar's team responsible for overseeing all business processes in student records and enrolment to ensure they meet University requirements while optimizing automation and using the appropriate amount of staff resources; working collaboratively with the College Registrars, Associate Faculty Registrars and other managers within the Faculty of Arts and Science to ensure high quality and timely service delivery to all new, current, and former Faculty of Arts and Science students; administering approved University policies in a manner that is student focused, fair and transparent, and participating in and providing advice on best practices to the decision-maker in the Office of the Faculty Registrar.



Developing registration plans to support enrollment and completion goals at the Faculty of Arts and Science
Planning and overseeing operational workflow for enrollment and graduation cycles
Following rules and procedural instructions when collecting information and documentation related to registration and enrollment and academic standing
Planning and implementing components of registrarial projects
Preparing standard project progress/status reports
Planning and implementing workflow for a group
Bachelor's Degree or acceptable combination of equivalent experience.
Minimum five years of recent and related experience in a post-secondary environment, with experience and in-depth knowledge of College Registrar activities and processes, and in particular in the management of student records and enrolment/registration processes
Experience taking the lead in project planning and consultation.
Experience with records management and the application of Faculty of Arts and Science calendar rules
Experience with data management and coordination and ensuring data integrity.
Experience interpreting policies related to records and enrollment, and providing significant input into local policies, procedures and practices.
Experience interpreting policies related to records and enrollment, and providing significant input into local policies, procedures and practices.
Excellent interpersonal skills with demonstrated focus on service excellence, process improvement, and professionalism.
High level of attention to detail and accuracy and focus on data integrity.
Assets (Nonessential):


Preference will be given to applicants with the depth knowledge of policies, rules and regulations at the Faculty of Arts & Science.
Preference will be given to applicant with experience in a registrar's office or academic unit.
This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the
.


Schedule: Full-Time
Job Category: Student Services


Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.


however, Canadians and permanent residents will be given priority.



Diversity Statement


The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.


As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.


The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

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