Customer Success Manager
4 weeks ago
Home Jobs Customer Success Manager Renewals Jobs In Toronto Canada Customer Success Manager - Renewals Jobs in Toronto, Canada
Home Jobs Customer Success Manager Renewals Jobs In Toronto Canada Customer Success Manager - Renewals Jobs in Toronto, Canada
Customer Success Manager - RenewalsWho we are:Creyos (formerly Cambridge Brain Sciences) is a leading growth-stage B2B SaaS HealthTech company. Our proprietary brain health tools, including digital cognitive assessments and mental health questionnaires, are used by healthcare practitioners treating mental health conditions, brain injuries, aging, and other patient populations throughout the world, as well as by leading researchers. To learn more about our organization, please visit You will be part of a team that includes not just your typical SaaS business functions (Sales, Marketing, Customer Success), but also engineers, psychologists, business leaders, and even a world-renowned neuroscientist. In this role, you are responsible for driving our renewal process as customers reach the end of their contract terms. As part of this process, you will be responsible for planning and conducting renewal discussions with the goal of increasing customer and revenue retention, while identifying at-risk accounts and determining an appropriate strategy.What you will be doing:Targets: Meet or exceed renewal targets and log required customer information and outcomes in Salesforce. Strategy: Take ownership of the assigned renewals pipeline and develop appropriate renewal strategies that proactively engage clients. Create pricing proposals that drives net revenue retention and reduce churn.
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Customer Success Manager
2 months ago
Cambridge, Canada MealSuite Full timeMealSuite is looking for a **Customer Success Manager** to join our Client Success Team. In this role, you are act as the lead customer advocate and solution expert on critical business accounts. The focus of this vital role is to manage the relationship with our clients by creating a positive working relationship. **A Typical Day** - Oversee customer...
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Customer Success Manager
1 day ago
Cambridge, Ontario, Canada MealSuite Full timeMealSuite is looking for a Customer Success Manager to join our Client Success Team. In this role, you are act as the lead customer advocate and solution expert on critical business accounts. The focus of this vital role is to manage the relationship with our clients by creating a positive working relationship.A Typical Day Oversee customer account...
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Customer Success Manager
2 weeks ago
Cambridge, Canada AGDATA Full time**Who We Are**: We are the most trusted provider of data collection and management, marketing program management, and analytical solutions for our Crop and Animal Health industry clients. With data services at the core - surrounded by an extensible array of streamlined software solutions - our unified platform represents over three decades of innovation and...
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Strategic Customer Success Manager
1 week ago
Cambridge, Canada Lone Wolf Technologies Full time**We’re here to make real estate transactions simpler. We do that by providing a digital lead-to-close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one.** **With the diverse landscape of the real estate industry, we want diverse talent! We...
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Strategic Customer Success Manager
2 months ago
Cambridge, Canada Lone Wolf Real Estate Technologies Inc Full timeTake an active role in campaigns and business-building initiatives with the goal of increasing customer satisfaction and retention. Execute individualized/segmented account engagement plans for driving growth and adoption of Lone Wolf solutions for strategic accounts within assigned territories. Demonstrate product knowledge surrounding the adoption...
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Strategic Customer Success Manager
1 day ago
Cambridge, Ontario, Canada Lone Wolf Real Estate Technologies Inc Full timeTake an active role in campaigns and business-building initiatives with the goal of increasing customer satisfaction and retention. Execute individualized/segmented account engagement plans for driving growth and adoption of Lone Wolf solutions for strategic accounts within assigned territories. Demonstrate product knowledge surrounding the adoption and...
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Strategic Customer Success Manager
2 weeks ago
Cambridge, Canada Lone Wolf Real Estate Technologies Inc Full timeTake an active role in campaigns and business-building initiatives with the goal of increasing customer satisfaction and retention. Execute individualized/segmented account engagement plans for driving growth and adoption of Lone Wolf solutions for strategic accounts within assigned territories. Demonstrate product knowledge surrounding the adoption...
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Customer Success Manager
4 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users such as marketers, CX teams...
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Customer Success Manager
2 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
4 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
4 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
2 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
2 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
2 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us:Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications.Our award-winning platform gives non-technical business users such as marketers, CX teams and...
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Customer Success Manager
4 weeks ago
Toronto, ON, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. At...
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Customer Success Manager
2 months ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
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Customer Success Manager
1 month ago
Ottawa, ON, Canada D&A Business Management Solutions Full timeCompany DescriptionD&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources...
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Customer Success Manager
4 weeks ago
Toronto, ON, Canada Messagepoint Full timeAbout Us: Messagepoint is a privately-owned, PE-funded software company headquartered in Toronto, Ontario. We enable large enterprises to deliver enhanced customer experiences and achieve a better bottom line by optimizing their omni-channel customer communications. Our award-winning platform gives non-technical business users such as marketers, CX teams...
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Customer Success Manager
1 month ago
Toronto, ON, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. At...
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Customer Success Manager
1 month ago
Toronto, ON, Canada SysAid Full timeSysAid Technologies Ltd, an international leader in providing comprehensive IT management solutions, is seeking an Enterprise Customer Success Manager to join our team in Israel to support some of our largest Global customers. Your primary responsibility will be to drive net retention revenue, including expansion and building customer relationships. The...
