Director of Community Services

1 month ago

Collingwood ON, Canada Collingwood General and Marine Hospital Full time €122,260 - €156,039

Director, Patient Services and Professional Practice
Choose Collingwood General & Marine Hospital:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.
Collingwood General and Marine Hospital (CGMH) is an 84 bed hospital located in Collingwood, Ontario (approximately 90 minutes north of Toronto) that serves more than 74,000 permanent residents and 3.5 Million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardiorespiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH also provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. CGMH continues to provide care close to home for our community and plays a key role as an integrated orthopaedic centre for our region. For more information please visit our website at and our Foundation website at
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
Current Immunization Record required, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, short of an approved exemption on a ground pursuant to the Ontario Human Rights Code.
This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation, and sick days, short- and long-term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts
Relocation support may be available for this opportunity. The successful candidate will have a minimum of 5 years progressive health care management experience, ideally in an acute care setting. With a demonstrated commitment to interprofessional practice and evidence-based practice, the successful candidate will also bring proven leadership skills including strong financial, human resource, labor relations, quality management, change management, program planning development and evaluation and utilization management skills. The successful candidate will possess high emotional intelligence with the prove ability to foster teamwork and lead positive change.
In this key leadership role, the Director Patient Services will be accountable for the overall operations and service delivery of assigned clinical programs and services in accordance with the CGMH strategic directions, mission, vision, and values. The Director will develop and implement an annual program operating plan based upon the Hospital's strategic plan with the objective of creating an efficient and patient and family centered clinical experience within an interprofessional environment.
Reporting to the Vice President, Patient Services and Chief Nurse Executive, and working in collaboration with other Directors and Departmental Chiefs, the Director will build partnerships and mentor direct reports with the objective of achieving portfolio targets, projects, and goals. The Director fosters a commitment to a positive patient experience and the sustainability of high-quality healthcare services throughout the interprofessional team through the advancement of clinical best practice and the effective management of human and financial resources within the assigned portfolio.
Master’s degree in nursing, Health Sciences or Business Administration, or Bachelor’s Degree in a health care related field with enrollment in a Masters program
· Demonstrated experience with quality improvement and change management.
· Demonstrates superior proficiency in communication, team building, mentorship, conflict resolution, and problem solving within an interdisciplinary practice setting.
· Demonstrated clinical leadership, human resources management, and financial management skill.
· Proficient computer skills with working knowledge of Meditech, computerized charting, Excel, Word, PowerPoint
· Previous experience with and knowledge of Studer, process mapping and implementing LEAN methods is an asset
Development and implementation of an annual program operating plan and business strategy that is aligned to Collingwood General and Marine Hospital's strategic directions.
· Creation of a framework for program evaluation utilizing metrics to measure access, patient flow, success of service planning, clinical excellence, and patient outcomes.
· Provision of team focused inspirational leadership in achieving excellence in patient care through planning and resource allocation in accordance with the Hospital's strategic directions, mission, vision and values.
· Focus on quality improvement and patient safety.
· Strategically identifies opportunities such as grant submissions, business cases, and proposals for changes/advancement in service delivery that support Ministry, Ontario Health, Hospital, and clinical priorities.
· Location: Patient Services
Employment Type: Permanent Full Time
Hours of Work: Days, Monday to Friday with an on-call rotation.
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process.

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