Customer Service Specialist

3 weeks ago

Ontario, Canada Safety Media Inc. Full time

About Safety Media
Safety Media is one of the largest manufacturers and suppliers of a complete suite of fire and life safety products and services aimed to help maintenance personnel, property managers and building owners to meet the regulations and requirements of both Fire and Building Codes and stay compliant. Our main offerings are different fire and life safety products, custom signage that we plan to grow into a separate business, and professional services that include fire safety plans and training and compliance management software.
As a Customer Service Specialist, you will be the first point of contact for our customers and the company's voice, delivering the organization's values, fostering an exceptional customer experience and resolving inquiries promptly, professionally and effectively. This position requires strong customer service skills, sales support expertise, and meticulous attention to detail in order processing. prompt and professional response to customer inquiries via phone, email, and live chat, delivering accurate information about products, services, and order status;
sales support, where you'll assist customers in product selection, pricing, and promotions, collaborating with the sales team to contribute to overall sales targets;
meticulous attention to detail in efficient and accurate processing of customer orders, addressing any issues related to orders, shipping, and billing with a focus on timely resolution;
comprehensive understanding of the product catalog and services in order to provide informed support to customers;
collaboration cross-functionally with sales, production, inventory management, and shipping departments to ensure seamless order fulfillment.
The successful candidate will not only have a passion for sales and excellent customer service but should also have:
proven proficiency as a Customer Service Agent with the ability to interact professionally with diverse customers;
efficiency in conveying product information through various communication channels such as email, phone and chat;
over 3 years of experience in Customer Service
familiarity with property management or the Fire and Life Safety industry is a BIG asset;
proven collaborative capabilities with Marketing, Sales, and Executive teams to drive new business;
essential expertise in CRM and ERP systems, along with advanced proficiency in Word, Excel, PowerPoint, and Microsoft Outlook.
Candidates with college-level courses or a degree in Fire, Building, or Safety Compliance are strongly preferred
You have a passion for helping customers to meet their compliance and safety requirements
Industry Facilities Services
Full-time
#

  • Customer Service Specialist

    2 weeks ago

    Ontario, Canada AutoTrader.ca Full time

    The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with autoTrader. This role also serves as the internal primary point of contact between the customer and the autoTrader for specific customer related issues. The role may provide, or act as liaison for other...

  • Customer Service Specialist

    6 days ago

    Ontario, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders...

  • Customer Service Specialist

    2 weeks ago

    Ontario, Canada AutoTrader.ca Full time

    The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with autoTrader. The role may provide, or act as liaison for other staff who provide, customer support, technical support, support for adding or setting up products, planning and making recommendations for the...

  • Customer Service Specialist

    5 days ago

    North York, Ontario, Toronto, Canada Frew Energy Limited Full time

    Role SummaryReporting to the Internal Operations Director, the CSR Specialist’s responsibility is to strategically lead and manage key operational support to ensure operational resilience, a high level of service integrity and seamless continuity, including during the absence of frontline managers.Duties and ResponsibilitiesSupervise the daily operations...

  • Customer Service

    5 days ago

    Ontario, Canada FASTSIGNS International. Inc Full time

    Job Summary A Customer Service/Sales Specialist position with FASTSIGNS gives you the opportunity to work with people across different industries and giving them solutions that make an impact in and around their workplace. You’ll spend your days meeting with clients assessing needs and opportunities, prospecting for new business, networking, and...

  • Customs Specialist

    5 days ago

    Mississauga, Ontario, Peel region, Canada Prestige World Full time

    Company DescriptionPrestige World is a freight forwarding company and a licensed customs broker. We are continuously expanding and would like to welcome a new member to growRole DescriptionThis is a full-time role for a Customs Specialist at Prestige World located in Mississauga, ON. As a Customs Specialist, you will be responsible for managing import/export...

  • Customer Solutions Specialist

    1 week ago

    Eastern Ontario, Canada Lucent Marketing Group Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals. Our company works as the...

  • Customer Solutions Specialist

    2 weeks ago

    Eastern Ontario, Canada Lucent Marketing Group Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals. Our company works as the...

  • Customer Solutions Specialist

    2 weeks ago

    Eastern Ontario, Canada Lucent Marketing Group Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated customer solutions specialist to add to our diverse team of professionals. Our company works as the...

  • Bilingual Customer Experience Specialist

    1 month ago

    Ontario, Canada EightSix Network Inc Full time

    Bilingual Customer Experience Specialist Part Time / Full Time Bilingual Customer Experience Specialist Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about...

  • Customer Success Specialist

    1 month ago

    Ontario, Canada HuntsBot Full time

    Customer Success Specialist / Customer Experience Specialist Customer Support Contract North America Only 1 days ago Description Communicate: Directly communicate with Ground News readers to answer questions regarding all of the Ground News product suite (web, mobile app, extension, newsletters) in a thorough, thoughtful, and brand-aligned manner....

  • Technical Customer Experience Specialist

    6 days ago

    Ontario, Canada Wilson Language Training Full time €45,000 - €65,000

    Wilson Language Training Technical Customer Onboarding Specialist Madison , Wisconsin Apply Now Technical Customer Onboarding Specialist Department: Customer Experience Wilson Language Training is growing and looking to for a Technical Onboarding Specialist. The Technical Onboarding Specialist is responsible for successfully orienting customers to...

  • Customer Success Specialist

    6 days ago

    Ontario, Canada Wilson Language Training Full time

    Wilson Language Training Customer Success Specialist Madison , Wisconsin Apply Now Wilson Language Training is a pioneer and leader in championing the science of reading and empowering educators across the country to pursue -Literacy for All.- For over 30 years, Wilson Language Training- (WLT) has been devoted to improving instruction for students with...

  • Customer Service Specialist

    6 days ago

    Ontario, Canada Univar Solutions Full time

    A Place Where People Matter. Start your career journey with Univar Solutions! Here you can make an impact on the world around you and accelerate your career in areas that energize and excite you. Reporting to the Customer Service Manager, the Customer Service Specialist is responsible for handling activities including order taking, processing orders...

  • Bilingual Financial Customer Service Specialist

    2 days ago

    Mississauga, Ontario, Peel region, Canada Altis Recruitment Full time

    Our client in the automotive industry is seeking a Bilingual Financial Customer Service Specialist to manage outstanding Lease Return invoices. This role involves contacting customers to collect payments while ensuring a positive customer experience. Job Type: Permanent, Hybrid. Location: Mississauga, ON. Responsibilities:Contact customers promptly to...

  • Customer Service Associate

    1 month ago

    Ontario, Canada EightSix Network Inc Full time

    Bilingual Customer Experience Specialist Part Time / Full Time Bilingual Customer Experience Specialist Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about...

  • Customer Application Specialist

    6 days ago

    Ontario, Canada Saint-Gobain Full time

    Customer Application Specialist - Windows We are presently looking for a Customer Service Representative at our Alexandria branch. Schedule: Monday to Friday Status: Full Time, permanent, On-site Here’s what you’ll be responsible for in this role Daily Production analysis suite: run reporting for example : incomplete orders, precog report, error...

  • Customer Service Reps/Sports Specialists

    4 days ago

    Windsor, Ontario, Essex region, Canada Sutherland Full time

    Job DescriptionCompany DescriptionDo you enjoy sports? Are you passionate about entertainment and technology? Enjoy streaming? Interested and excited about working in an office environment?? Join Us. Our high-performing Streaming Services team is searching for individuals who are curious, innovative, knowledgeable and excited about sports to join us as...

  • Bilingual Customer Experience Specialist

    7 days ago

    Ontario, Canada Sym-Tech Dealer Services Full time

    Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...

  • Bilingual Customer Experience Specialist

    1 week ago

    Ontario, Canada Sym-Tech Dealer Services Full time

    Celebrating 50 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow...