Vice President, Treasury Operations

Your Partners in Recruitment

Thorek/Scott and Partners (TSP) has been connecting accomplished organizations with talented individuals for almost four decades. At TSP, our track record of successfully completing challenging searches across the professional spectrum has earned us an exceptional reputation at the forefront of the recruitment industry. Our Canadian and International clients include:
global banks and non-bank financial institutions, private equity and investment funds, professional service firms, and entrepreneurial businesses in a variety of industries. We value the human connection and distinguish ourselves through an unwavering dedication to understanding the goals and motivations of our clients and candidates alike.

This open role is currently being featured by Thorek/Scott and Partners We highlight a variety of open roles every week. If you save this position to apply to later, it may appear closed when you revisit it. For a full list of all open positions, please visit

Our Client

Our client is the Canadian Branch of a full stack global bank. The group has more than 130 offices spread across 40 countries worldwide.The North American division offers a range of commercial and investment banking services to its corporate and institutional clients. We have partnered with the bank to work on a net new role, Director/Vice President, Treasury Operations.

Position Overview

This Vice President will report to the Head of Operations and will manage a group of payments processing specialists responsible for processing high-volume, time-sensitive treasury transactions which include Deposits, Foreign Exchange, Money Market, Letter of Credit, Cheque Clearing and Swaps.

You will oversee payments and reconciliations processes, payment support, check clearing, and processing chargebacks. Monitor quality of service and delivery times and provide subject matter knowledge to the team on complex and escalated payment queries. Manage disputes and exceptions related to payments and lead investigations for operational issues, ensuring timely resolution of live service issues. Prepare cash flow forecasts to ensure that funds are available for processing. Ensure day-to-day operational readiness and compliance with internal controls and regulatory policies and standards. Collaborate with cross-functional teams to define payment processing workflows.

How you manage Internal stakeholders will be a key success factor so this position will also be responsible for liaising with Risk, Compliance and Audit by conducting and demonstrating solid understanding of all regulatory compliance requirements impacting domestic and international payments.

Role Responsibilities

• Complete daily payments processing activities, processing inbound and outbound payments for all product areas supported. Ensure payment transactions are fully captured, and all payment-related information is processed adhering to established service level agreement and industry guidelines and applicable regulatory and policy standards.
• Liaise with Risk, Compliance and Audit and other cross-functional teams to support investigations, review risk and incident reporting and ensure continuity of BAU processes. Liaise with vendors and other service providers in order to improve processes and client experience. Manage operational relationships with correspondent banks and partners. Provide training to staff on all operational processes and organizational initiatives. Coach, mentor and manage staff ensuring effective performance management and driving employee engagement.
• Trains and provides day to day guidance to staff in the Operations Department by upholding team values and facilitating the development of expertise.
• Provides a high level of customer service to ensure all client queries and investigations are resolved promptly.
• Liaise with Risk, Compliance and Audit and other cross functional teams to support investigations, review risk and incident reporting and ensure continuity of BAU.
• Act as liaison with other banks in the resolution of inter-bank issues managing disputes and exceptions related to payments and lead investigations for operations issues ensuring timely resolution of service.
• Verifies and approves all outgoing payments and messages, all clearing, FX, Money Market, Swap, and Loan transactions and new and amendments to L/C, incoming and outgoing documents as well as all payments re L/C’s.
• Complete daily payment processing activities ensuring transactions are adhering to industry guidelines with applicable regulatory and policy standards.
• Checks reconciliation of Nostros daily, ensuring that outstanding items are cleared on a timely basis.
• Checks and approves brokerage payments monthly, ensuring they are accurate and paid on time.
• Reports incidents or potential risks to the direct manager or above and takes prompt actions to remediate.
• Attends compliance training and integrates the learning requirement into their functional areas ensuring adherence to policies and procedures.
• Ensure staff are properly trained for business disaster recovery. Also guaranteeing proper cross training is in place for all procedures related to the department.
• Drafts, amends and updates Operations Manuals in a timely manner, at least on an annual basis.
• Ensures record keeping requirements are met for records controlled by Operations Department.
• Initiates, participates in and assists Branch projects as needed.
• Participates in all GIS testing requirements as needed to facilitate systems upgrades and enhancements.
• Other relevant duties as assigned by superiors.

Desired Qualifications

• Undergraduate degree in Finance or Commerce.
• Minimum of 10 years previous bank experience with extensive knowledge in Treasury Operations, DDA, and Trade Finance.
• Demonstrate thorough operational knowledge of payments and related activities;
  knowledge of high-volume payments processing, reverse-wire, real time payments (RTP) and digital payment processing.
• Demonstrate good knowledge of treasury products and activities.
• Ability to define, develop and implement operational policy and procedures;
  demonstrate ability to define controls and develop management action plans in response to audit investigation outcomes.
• Demonstrate good understanding of fraud mitigation and risk management related to payments and reconciliations.
• Demonstrate solid understanding of all applicable regulatory and compliance requirements impacting domestic and international payments and remittance transaction processing.
• Knowledge of Canadian clearing arrangements.
• Strong knowledge and understanding of SWIFT messages and system.
• Good understanding of Canadian Payments Association Rules and FINTRAC requirement.

Please note that at present, legal eligibility to work in Canada is a prerequisite for this role.

This open role is currently being featured by Thorek/Scott and Partners We highlight a variety of open roles every week. If you save this position to apply to later, it may appear closed when you revisit it. For a full list of all open positions, please visit

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We appreciate your interest in this role.

In sharing your resume, you place your trust in us to treat you with integrity and respect and act in your best interests. All resumes will be held in the strictest of confidence. Those who most closely meet our client’s requirements will be contacted for an interview.

Please pass this opportunity forward. We welcome all referrals should someone in your network benefit from this opportunity.