Medical Informatics Analyst

Found in: Jooble CA O C2 - 2 weeks ago


Newmarket ON, Canada Medicentres Full time

Newmarket - In Office
Job Type: Full-Time Temporary (6 months)
Schedule: Monday to Friday with occasional evenings and weekends as needed.



Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario.
It starts with you. Reporting to the IT System and Support Supervisor, the IT Analyst is responsible for 1st and 2nd level support for physicians, clinical staff, and executives, for all IT solutions that are utilized at the central support offices, data centers and medical clinics across Canada.

Provide 1st and 2nd level support to physicians, clinical staff and executives for all technologies used at the clinics and central support office, virtually and on-site.
Provide 24/7 on-call support on a rotation basis.
Provide on-call support for 3rd party vendors for major project rollouts.
Build and maintain all system images for clinics and head office, using standard imaging tools.
Assist the Sr. team with technology upgrades and deployments.

~ Create documentation and procedures for newly developed solutions to assist in the deployment and on-going support.


~ Perform other duties as assigned to support the clinic network and central support office.

College or University degree in a related discipline or equivalent work experience.
Experience as an IT Analyst, supporting users and business-critical functions.
Experience with clinical EMR software, such as Telus Health CHR, Med-Access, MedeSync, QHR Accuro, Omnimed and Medfar.
Knowledge of Windows Server and Desktop OS, ChromeOS, IOS, Android,
Knowledge of Active Directory, Microsoft 365 Enterprise, Azure AD and cloud technologies.
Knowledge of general networking principals, including the configuration of switching and wireless technologies.
Most possess a valid driver’s license and be able to travel to clinics and home offices.
Fluent in both English and French.
Experience with Cisco, Meraki, Aruba, and HP switching and wireless technologies.
Awareness of applicable data privacy practices and laws. (


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